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Helping Hands Customer Support Specialist
1 month ago
Unlock a Rewarding Career
At TAFE NSW, we're committed to delivering exceptional customer service and creating life-changing experiences for our students. As a Customer Service Representative, you'll play a vital role in supporting our student services branch by providing transactional support and enquiry management.
About the Role
The ideal candidate will have prior experience working in a high-volume service sector environment and/or delivering customer assistance over various channels, including phone, email, and in-person interactions. Strong communication skills, both verbal and written, are essential for this role. You'll be able to collaborate effectively with your team and operate as a key member of our customer service team.
Benefits of Working with Us
We offer a competitive salary package, along with access to multiple benefits, including professional development opportunities. Our commitment to diversity and inclusion ensures that you can bring your whole self to work and connect with like-minded colleagues through our employee networks.
Compensation and Benefits
This rewarding role comes with a salary of around $55,000 - $65,000 per annum, plus additional benefits. As a valued member of our team, you'll enjoy a supportive work environment, flexible working arrangements, and ongoing opportunities for growth and development.
Key Skills and Qualifications
- Prior experience in a high-volume service sector environment or delivering customer assistance over various channels.
- Strong communication skills, both verbal and written.
- Able to collaborate effectively with your team and operate as a key member of our customer service team.
About TAFE NSW
TAFE NSW is an equal opportunity employer, and we encourage applications from candidates who identify as Aboriginal and/or Torres Strait Islander. We're dedicated to creating an accessible and inclusive workforce, where everyone can thrive and make a meaningful contribution.
