Data Center IT Support Specialist

1 day ago

Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time
About the Role

This is a Data Center IT Support Engineer, Data Centre Operations position with one of the leading companies in the cloud computing industry, Amazon Web Services (AWS). You will be part of a diverse team that owns the design, planning, delivery, and operation of all AWS global infrastructure.

Our team is responsible for the day-to-day operation of our data centers, ensuring the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

You will work closely with engineering and logistics teams to maintain daily operations, troubleshooting and repairing issues with server, storage, and network devices.

This role is a unique opportunity to work with cutting-edge technology in some of the most advanced data centers in the world.

Key Responsibilities
  1. Install and configure racks of hosts in line with internal SLAs
  2. Diagnose and repair issues for server, storage, and network devices, including physical replacement of parts
  3. Remediation or recovery of physical power issues on racks and participate in data center power and cooling events
  4. Shift work (four days on and four days off, including night shifts on a rotational basis)
  5. This position also has a physical component requiring the ability to lift and rack equipment using our lifting equipment
  6. Candidates must possess a valid driver's license and their own vehicle to travel between sites
About the Team

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, with customers from the most successful startups to Global 500 companies trusting our robust suite of products and services to power their businesses.

We value diverse experiences and encourage candidates from all backgrounds to apply. Our employee-led affinity groups foster a culture of inclusion, and we offer ongoing events and learning experiences to help you grow and develop in your career.

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