Data Center Specialist

3 weeks ago

Sydney, New South Wales, Australia Microsoft Full time
Job Title: Data Center TechnicianOverview

As a Data Center Technician at Microsoft, you will be responsible for staging, setting up, and performing hardware deployments. Additionally, you will perform troubleshooting and diagnostics on equipment, as well as decommission hardware for simple changes and refreshes following standard procedures.

Responsibilities
  • Perform diagnostics and troubleshooting following standard procedures, quickly identifying the cause of issues and replacing faulty components with minimal customer and business disruption.
  • Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
  • Communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training aligned to the role and workload; observe more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Have pride and a sense of accountability for the service quality, completeness, and resulting user experience; display accountability and ownership of the data center facilities.
Requirements
  • A high school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
Security Clearances
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
  • NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.
Preferred Qualifications
  • 2+ years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Microsoft's Culture and Values

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Benefits and Perks

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

  • Data Center Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia Microsoft Full time

    About UsAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our Cloud Operations & Innovation (CO+I) team is the engine that powers our cloud services, and we're looking for a skilled Data Center Operations Specialist to join our team.About the RoleThis is an exciting opportunity to work with a...

  • Data Center Operations Specialist

    4 days ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Data Center Operations Specialist to join our team. As a critical member of our infrastructure maintenance team, you will be responsible for ensuring the smooth operation of our data centers.About the RoleThis is a 6-month fixed term hire with a possibility to become a full-time role. You will...

  • Data Center Operations Specialist, Amazon Data Centers

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job DescriptionWe are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon Data Centers.About the RoleAssist in the management of contractors, sub-contractors, and vendors to ensure all work is performed according to established practices and procedures.Maintain performance benchmarks, analyze data, and prepare reports on...

  • Data Center Infrastructure Specialist

    7 hours ago

    Sydney, New South Wales, Australia Microsoft Full time

    About MicrosoftMicrosoft is a world-class cloud provider with a mission to empower every person and organization on the planet to achieve more. Our infrastructure comprises a large global portfolio of over 200 data centers in 32 countries, serving more than 1 billion customers and 20 million businesses worldwide.Job SummaryWe are seeking a skilled Data...

  • Data Center Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job DescriptionWe are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. In this role, you will be responsible for ensuring the smooth operation of our data centers, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.This is...

  • Data Center Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center Operations Specialist to join our team at Amazon. As a key member of our infrastructure operations team, you will play a critical role in ensuring the seamless operation of our data centers.Job DescriptionDaily ResponsibilitiesYou will be responsible for maintaining and operating our data center...

  • Data Center Construction Planning Specialist

    8 hours ago

    Sydney, New South Wales, Australia Microsoft Full time

    About MicrosoftMicrosoft's Cloud Operations + Innovation (CO+I) team is a leading organization in the cloud infrastructure space, responsible for powering all Microsoft online products and services. Our Global Project Controls team supports the delivery of CO+I's mission and vision as trusted advisors, delivering a definitive, responsive, and timely project...

  • Data Center Inventory Specialist

    5 days ago

    Sydney, New South Wales, Australia Microsoft Full time

    Overview of Microsoft's Data Center Inventory RoleWe are seeking a highly skilled Data Center Inventory Specialist to join our team at Microsoft. This role is a key part of our Cloud Operations & Innovation group, which delivers the core infrastructure and foundational technologies for Microsoft's online services.The successful candidate will have experience...

  • Data Center Networking Specialist

    4 days ago

    Sydney, New South Wales, Australia Artista Networks Full time

    A competitive salary range for this position is $120,000 - $180,000 per annum.We are seeking a seasoned Data Center Networking Specialist to join our growing Sales organization in the Sydney area. As a key member of the Arista Sales team, you will be responsible for cultivating relationships with existing customers and penetrating new logo accounts within...

  • Data Center Operations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia RouterStack Full time

    About RouterStackWe are a trusted provider of data center solutions and IT services. Our team is currently looking for On-Call Data Center Technicians to join us in delivering exceptional support for data center operations on behalf of our clients.Job SummaryWe are seeking contractors that are available to receive intermittent contract tasks, and are able to...

  • Data Center Operations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job Title: Data Center Operations SpecialistAre you passionate about Server and Networking Technology and want to work in the Largest Data Centers in the World?We want to meet you and help grow your technical skills. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world's most Customer-centric...

  • Data Center Controls Specialist

    1 week ago

    Sydney, New South Wales, Australia Equinix Full time

    Welcome to Equinix As the world's digital infrastructure company, we operate over 250 data centers globally. Our mission is to provide trusted platforms for digital leaders to bring together and interconnect foundational infrastructure at software speed. Join our operations team as a Data Center Controls Specialist in Critical Facilities, where you will...

  • Data Center Operations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia RouterStack Full time

    About RouterStack:We are a trusted provider of data center solutions and IT services, seeking a skilled On-Call Data Center Technician to join our team. As a self-employed contractor, you will be responsible for providing technical support and equipment management services on an intermittent basis.Job Summary:This is a unique opportunity to gain experience...

  • Data Center Infrastructure Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleAs a Data Center Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.Our data centers are comprised of a large global portfolio of more than 200 facilities in 32 countries,...

  • Data Center Automation Expert

    7 hours ago

    Sydney, New South Wales, Australia Amazon Full time

    A challenging opportunity awaits at Amazon, where you will play a pivotal role in deploying and servicing building automation systems within our data centers. As a Controls Engineer, you will be part of the Data Center Global Services team, working on critical projects to upgrade data center automation.You will possess a technology background that enables...

  • Data Center IT Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a skilled Data Center IT Support Specialist to join our team at Amazon. As a Data Center IT Support Specialist, you will be responsible for installing and troubleshooting the IT infrastructure that supports the AWS cloud.Key ResponsibilitiesInstall and configure racks of hosts in line with internal SLAsDiagnose and repair issues...

  • AWS Data Center Operations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleAs an AWS Data Center Operations Specialist, you will play a critical role in ensuring the smooth operation of our data centers. This position is ideal for individuals with a passion for infrastructure management and a desire to learn and grow within a dynamic organization.We are seeking a highly motivated and detail-oriented individual to join...

  • Data Center Infrastructure Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Microsoft Full time

    Job SummaryAs a Data Center Technician at Microsoft, you will play a key role in delivering the core infrastructure and foundational technologies for our online services. This includes deploying, maintaining, and troubleshooting hardware and software components in our data centers.ResponsibilitiesPerform diagnostics and troubleshooting to quickly identify...

  • Data Center IT Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryWe are seeking a skilled Data Center IT Technician to join our team at Amazon. As a key member of our Data Center Operations team, you will be responsible for installing, configuring, and troubleshooting IT infrastructure that supports the AWS cloud.This is a unique opportunity to work in some of the most cutting-edge data centers in the world,...

  • Data Center Operations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia RouterStack Full time

    About RouterStack: We are a trusted provider of data center solutions and IT services, currently seeking On-Call Data Center Technicians to support our operations.