Guest Experience Expert

4 days ago

Sydney, New South Wales, Australia beBeeLuxury Full time $60,000 - $70,000

Enhance your career with a role that embodies luxury and service excellence. As a Guest Service Agent, you will be the face of our hotel, ensuring that every interaction with guests is memorable and meets their highest expectations.

You will be responsible for delivering exceptional guest experiences through personalized service, prompt response to their requirements, and maintaining accurate records of guest information and preferences.

We are looking for someone who shares our passion for hospitality, service excellence, innovation, and drive. If you have a keen eye for detail, strong communication skills, and a genuine desire to provide outstanding guest services, we want to hear from you.

Sofitel Sydney Darling Harbour offers a unique blend of French Art de Vivre and local culture, where outstanding people make it all happen. Become part of a dynamic team committed to delivering exceptional luxury experiences for our guests.

Key Responsibilities:

  • Provide personalized service to guests, responding promptly to their requirements
  • Maintain accurate records of guest information and preferences
  • Work cohesively as a team member to ensure seamless service delivery
  • Upsell hotel facilities and services through excellent product knowledge

Requirements:

  • Strong communication skills
  • Keen eye for detail
  • Ability to work in a fast-paced environment
  • Passion for hospitality and service excellence

Benefits:

  • Fulfilling career opportunities
  • Professional development and growth
  • Collaborative and dynamic work environment

  • Guest Experience Expert

    3 weeks ago

    Sydney, New South Wales, Australia Autograph Collection Full time

    Join to apply for the Guest Experience Expert - Porter role at Autograph Collection2 weeks ago Be among the first 25 applicantsJoin to apply for the Guest Experience Expert - Porter role at Autograph CollectionAdditional InformationJob Number25089629Job CategoryRooms & Guest Services OperationsLocationPier One Sydney Harbour Autograph Collection, 11 Hickson...

  • Guest Experience Expert

    4 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Join to apply for the Guest Experience Expert - Porter role at Autograph Collection2 weeks ago Be among the first 25 applicantsJoin to apply for the Guest Experience Expert - Porter role at Autograph CollectionAdditional InformationJob Number Job Category Rooms & Guest Services OperationsLocation Pier One Sydney Harbour Autograph Collection, 11 Hickson Road,...

  • Guest Experience Expert

    2 weeks ago

    Sydney, New South Wales, Australia Autograph Collection Full time

    Join to apply for the Guest Experience Expert - Night Audit role at Autograph Collection2 days ago Be among the first 25 applicants Join to apply for the Guest Experience Expert - Night Audit role at Autograph Collection Additional Information Job Number25126709 Job Category Rooms & Guest Services Operations Location Pier One Sydney Harbour Autograph...

  • Guest Experience Expert

    3 weeks ago

    Sydney, New South Wales, Australia Autograph Collection Full time

    Join to apply for the Guest Experience Expert - Night Audit role at Autograph Collection2 days ago Be among the first 25 applicantsJoin to apply for the Guest Experience Expert - Night Audit role at Autograph CollectionAdditional InformationJob Number25126709Job CategoryRooms & Guest Services OperationsLocationPier One Sydney Harbour Autograph Collection, 11...

  • Guest Experience Expert

    3 weeks ago

    Sydney, New South Wales, Australia Autograph Collection Full time

    Join to apply for the Guest Experience Expert - Night Audit role at Autograph Collection2 days ago Be among the first 25 applicantsJoin to apply for the Guest Experience Expert - Night Audit role at Autograph CollectionAdditional InformationJob Number25126709Job CategoryRooms & Guest Services OperationsLocationPier One Sydney Harbour Autograph Collection, 11...

  • Experience Expert

    2 days ago

    Sydney, New South Wales, Australia beBeeGuest Full time $110,000

    Deliver Exceptional Guest ExperiencesWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Expert.This key role involves delivering exceptional service to our guests, creating memorable experiences, and exceeding their expectations. As a Guest Experience Expert, you will work closely with our team to ensure...

  • Guest Experience

    2 weeks ago

    Sydney, New South Wales, Australia IHG Hotels & Resorts Full time

    Chief Concierge | Full-time | InterContinental Sydney Coogee BeachJoin to apply for the Chief Concierge | Full-time | InterContinental Sydney Coogee Beach role at IHG Hotels & ResortsChief Concierge | Full-time | InterContinental Sydney Coogee Beach2 days ago Be among the first 25 applicantsJoin to apply for the Chief Concierge | Full-time | InterContinental...

  • Experience Harbourside Bliss as a Guest Expert

    24 hours ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $100,000 - $110,000

    Harbourside Experience SpecialistAs a key member of our Front Office team, you will be responsible for creating memorable guest experiences.Key Responsibilities:Set the Tone: Welcome guests, handle check-outs, and ensure every guest feels at home.Owning the Details: Post charges, balance accounts, run night audit reports, and roll the date.Smooth Operations:...

  • Luxury Guest Services Expert

    23 hours ago

    Sydney, New South Wales, Australia beBeeServices Full time $70,000 - $80,000

    About the RoleWe are seeking a skilled and courteous Guest Services Expert to join our Front Office team. In this key role, you will be the primary point of contact for guests, delivering exceptional service and creating memorable experiences.Duties and Responsibilities Greet and welcome all guests in a warm, professional, and friendly manner Manage guest...

  • Guest Experience Ambassador

    2 days ago

    Sydney, New South Wales, Australia beBeePorter Full time $60,000 - $80,000

    Porter and Guest Experience SpecialistAs a Porter and Guest Experience Specialist, you will embody confidence and possess a deep understanding of how to create a truly unique guest experience. In this dynamic role, you will be the face of our hotel, providing outstanding service that leaves a lasting impression.The primary responsibility of this position is...