Student Wellbeing Support Officer

7 days ago


Kensington Park, South Australia UNSW College Full time

We are seeking a highly organised and customer-focused Student Wellbeing Support Officer to join our team at UNSW College.

The ideal candidate will have strong organisational skills, with the ability to manage multiple tasks and deadlines. Excellent communication skills are also essential, with the ability to deliver concise information and advice in person and via telephone and email.

As a key member of our team, you will provide high-level administrative and clerical support across all teams within Student Support. This will include managing incoming student enquiries and referrals from staff, as well as providing accurate and timely administration of student records, documents and student interview schedules.

You will be responsible for delivering exceptional customer service to internal and external stakeholders, including students, parents and other clients. You will communicate effectively with culturally and otherwise diverse client groups, ensuring that complex information is delivered in an accessible and professional manner.

The successful candidate will have excellent attention to detail and experience in data entry and record keeping. They will also have a demonstrated ability to deliver high-level customer service to internal and external stakeholders.

This is a part-time fixed-term role until 28/02/2025, with a possibility of extension. The successful candidate will work two days a week, Thursday and Friday, on a job share basis.

The estimated salary for this position is $65,000 - $80,000 per annum, depending on experience.



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