Residential Life Program Manager

1 month ago

Kensington Park, South Australia UniLodge Full time

Are you passionate about creating a memorable student resident experience?

About UniLodge

We are Australia and New Zealand's leading provider in student accommodation, with a portfolio of close to 140 properties and hotels. Our operation is on an exciting growth trajectory, and we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help us become even better.

The Role

This is a permanent full-time position working a 38 hour work week, Monday to Friday. Due to the nature of the role, you may be required to work outside of these hours to assist with events from time to time.

Key Responsibilities
  • Provide leadership and support in the management and development of the Residential Life and Wellbeing Program.
  • Establish and maintain a constructive and productive working relationship with all key stakeholders.
  • Recruit, train and be responsible for the Residential Advisor teams.

We are looking for someone with a 'hands on approach'. You will be energetic, creative, self-motivated, and focused on delivering a memorable student resident experience. In addition to this, you will have:

Required Skills and Qualifications
  • Experience in student accommodation, university services or pastoral care.
  • Strong customer focus and interest in student welfare and enhancing the university experience.
  • Demonstrated understanding of the many complexities to university life and operational aspects of residential living.
  • Demonstrated ability to develop new ideas and engaging events, then formulate plans to deliver them.
  • Experience managing events in line with event budgets.
  • Desire to work in a fast-paced, team-oriented environment.
  • Ability to prioritise tasks and manager time effectively.
  • Strong communication skills, both written and verbal.
  • Possess a current First Aid certification (or willing to obtain).
  • Unrestricted work rights in Australia.
  • National Police Check (completed within last 3 months), at your own cost.
  • Working with Children's Check (NSW).
What We Can Offer
  • Amplify your potential, we offer a variety of opportunities for career progression.
  • Personal and professional development, through online and face-to-face training and courses.
  • Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs.
  • Full uniform provided.
  • Inclusive culture in a diverse, collaborative and fun team environment.
  • Various leave options including two weeks paid parental leave, study leave & much more.
  • Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage).
  • Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards.
  • Flu Vaccinations – Company Funded.
  • Generous referral bonus (up to $1,000 AUD/NZD).
  • Access to Insider Rates at Essence Hotels and Apartments.

We estimate that the salary for this position will be approximately $60,000 - $80,000 per annum, depending on experience. If you think this role is the right fit for you, we invite you to submit your Resume and Cover Letter via the application link below.

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