Senior Operations Manager
4 weeks ago
About the Role
We are seeking an experienced and hands-on General Manager to join our NSW operations team at UniLodge Kensington. The successful candidate will have a passion for guiding, coaching, and mentoring a team to achieve excellence and deliver outstanding experiences for our student residents and visitors.
Key Responsibilities
- Ensure student wellbeing is always prioritised
- Manage the property as per the management agreement and all associated Key Performance Indicators (KPIs)
- Establish and maintain constructive and productive working relationships with the client, head office, operations team, student residents and other relevant stakeholders
- Manage and optimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/Budget
- Maintain the property to the highest level of cleanliness and presentation as would be expected of a professional property management company
- Pro-actively maintain the building's fit-out and the standard of its equipment
- Provide overall leadership, guidance, and direction to develop a team of high performing staff
Requirements
- Must hold a current NSW Real Estate Agent Licence (Class 1)
- Minimum 3-4 years' experience in property or building management
- Experience in the Purpose-Built Student Accommodation (PBSA) sector
- Strong knowledge of the Residential Tenancy Act
- Demonstrated experience in leading and managing a team
- Effective verbal and written communication skills with staff, owners, residents, and contractors
- National Police Check (completed within last 3 months), at your own cost
- State Working with Childrens Check, at your own cost
- Unrestricted work rights in Australia
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