Customer Service Professional

1 month ago


Perth, Western Australia Marriott Full time
About the Role

We are seeking a skilled Customer Service Professional to join our team as an F&B and Event Service Expert. In this role, you will have the opportunity to provide exceptional service to our guests and contribute to creating memorable experiences.

Key Responsibilities:
  • Take food and beverage orders from guests, making recommendations and advising on menu options.
  • Serve food and beverages promptly and with a smile.
  • Communicate effectively with the kitchen regarding menu questions, dietary requirements, and special requests.
  • Process transactions accurately using our MICROS system.
  • Maintain a clean and organized working area.
  • Support special events and banquets by setting up the banquet area, ensuring cleanliness and proper setup of furniture and equipment.
Requirements:
  • Responsible Service of Alcohol certification from a nationally accredited training provider (RSA).
  • I'm Alert Food Safety Certification from the City of Perth.
  • Previous experience in customer service or a related field is preferred.
  • A passion for delivering exceptional customer service.
  • Unrestricted working rights for Australia.
About Us

At Marriott International, we believe in hiring talented individuals who share our commitment to excellence and guest satisfaction. We offer a dynamic work environment, opportunities for growth and development, and a competitive salary.

What We Offer

We offer a range of benefits, including:

  • A competitive salary of $AUD 60,000 per year, based on experience and qualifications.
  • Free employee duty meals.
  • Discounts on hotel rooms and food and beverage with Marriott Internationally.
  • Discounts on retail venues around the location.
  • Marriott Life with the Works – paid birthday leave, sabbatical leave, and paid parental leave.
  • Recognition and wellbeing programs.
  • Training and career development opportunities within an international brand.
  • Employee activities and celebrations throughout the year.
Join Our Team

As a valued member of our team, you will have the opportunity to learn and grow with us, while delivering exceptional service to our guests. If you are passionate about customer service and committed to excellence, we encourage you to apply for this exciting opportunity.



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