Current jobs related to Customer Service Professional - Perth, Western Australia - Synaco Global Recruitment

  • HVAC Service Technician

    2 months ago

    Perth, Western Australia SMS Professional Full time

    Field Service Technician Role OverviewSMS Professional is seeking a skilled Field Service Technician to join their team in the Northern suburbs of Perth. The ideal candidate will have a strong mechanical aptitude and experience in servicing, inspecting, and repairing heavy machinery.Key Responsibilities:* Provide exceptional customer service and resolve...

  • Customer Service Professional

    3 weeks ago

    Perth, Western Australia Aviva Full time

    At Aviva, we're looking for a skilled Customer Service Professional to join our Insurance Customer Service Team. Key ResponsibilitiesIn this role, you'll provide telephone support to our customers, processing and servicing their insurance policies. You'll also gather the correct information professionally and efficiently, ensuring compliance with internal...

  • IT Support Professional

    3 weeks ago

    Perth, Western Australia Professional Search Group Full time

    Job SummaryWe are seeking a highly skilled Service Desk Technician to join our team at Professional Search Group. This is a fantastic opportunity for a motivated individual to provide exceptional IT support and help our clients with their day-to-day technical needs.About the RoleThis role involves providing first-level technical support to end-users,...

  • Customer Service Professional

    2 months ago

    Perth, Western Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery (Australia) Pty Ltd is a renowned manufacturer of construction and mining equipment, delivering high-quality products and services.OpportunityWe are seeking a skilled Product Support Advisor to join our Tom Price team for an exciting new project.As a key member of our team, you will be responsible for providing...

  • Customer Service and Banking Professional

    4 weeks ago

    Perth, Western Australia TR3 Recruitment Full time

    **About TR3 Recruitment**: We are a boutique recruitment firm specializing in tailored services for our clients.We have an exciting opportunity for a skilled customer service professional to join one of Australia's largest banks in Warwick, Western Australia.As a Customer Service Officer, you will play a key role in delivering exceptional customer...

  • Customer Service Professional

    4 weeks ago

    Perth, Western Australia TSA Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional service to our customers through various channels.

  • Customer Service Liaison Professional

    4 weeks ago

    Perth, Western Australia Cash Converters Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Liaison Professional to join our team at Cash Converters in Perth CBD.This is a full-time opportunity that will see you work closely with customers, providing exceptional service and support via phone and email.The ideal candidate will have excellent communication skills, be...

  • Customer Service Professional

    4 weeks ago

    Perth, Western Australia Aviva Full time

    Job OverviewWe are seeking a skilled and dedicated individual to join our Insurance Customer Service Team as a Customer Expert.

  • Customer Service and Sales Professional

    4 weeks ago

    Perth, Western Australia GFG-Alliance Full time

    At GFG-Alliance, we're seeking a talented Customer Service and Sales Professional to join our successful team at the Geraldton Steel Centre branch.This exciting opportunity is perfect for individuals looking for a career change or wanting to build on their existing customer service/sales experience.Key Responsibilities:Manage customer inquiries via phone,...

  • Customer Service Coordinator Professional

    4 weeks ago

    Perth, Western Australia Rentokil Initial Full time

    Job Title: Customer Service Coordinator ProfessionalRentokil Initial is a leading international company with a strong presence in the market.About UsWe are a growing and successful business, employing approximately 38,000 colleagues across 66 countries. We offer a wide range of learning and development programs for our team members to enhance their...

  • IT Support Professional

    4 weeks ago

    Perth, Western Australia Professional Search Group Full time

    **Job Summary:**We are seeking an experienced IT Support Professional to join our team as a Level 1/2 Service Desk Officer.About Us:Our client is a dynamic and customer-focused company based in Perth's Western suburbs, providing top-notch IT solutions to its clients.The Role:As a Level 1/2 IT Support Professional, you will be the first point of contact for...

  • Customer Service and Sales Professional

    4 weeks ago

    Perth, Western Australia Programmed Full time

    At Programmed, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.This is a great opportunity for an enthusiastic team player who enjoys the full spectrum of a busy workplace.The role offers diversity and opportunity alongside general sales and customer service responsibilities.Key responsibilities...

  • Customer Service Professional

    3 weeks ago

    Perth, Western Australia Great Southern Bank Full time

    About Great Southern BankWe're a bank that truly helps people, owned by our customers right here in Australia. Our success benefits everyday people and families.

  • Aviation Customer Service Professional

    4 weeks ago

    Perth, Western Australia Programmed Full time

    We are seeking a dynamic and enthusiastic cabin crew member to join our chartered aviation team in Perth. This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and ensuring a safe and comfortable flying experience.Our ideal candidate will have strong communication skills, be able to work flexible...

  • Customer Service Professional

    3 weeks ago

    Perth, Western Australia GFG-Alliance Full time

    We are seeking a Customer Service Professional to join our team at the Geraldton Steel Centre branch of InfraBuild, a leading steel manufacturing company. This is an exciting opportunity for someone looking to build on their existing customer service/sales experience.The successful candidate will be responsible for managing customer enquiries via phone,...

  • Customer Service Professional

    4 weeks ago

    Perth, Western Australia IAG Full time

    About the RoleWe are seeking a skilled Customer Service Professional to join our team in Perth.As a Sales & Service Consultant, you will be responsible for providing exceptional customer service and support, converting inquiries into sales and retention outcomes.This is a permanent, full-time position working Monday to Friday with some public holidays....

  • Customer Experience Specialist

    4 weeks ago

    Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full time

    Job DescriptionFisher & Paykel Customer Services Pty Ltd is a renowned Australasian brand with a global presence, driven by its values of being trusted, sustainable, innovative, generous, and curious.We are seeking an experienced Appliance Service Technician to join our Perth team. The ideal candidate will possess strong communication skills, be...

  • Customer Solutions Professional

    4 weeks ago

    Perth, Western Australia Synergy Full time

    Synergy is proud to be Western Australia's largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south.We are investing $3 billion in large-scale renewables development and...

  • Strategic Business Development Professional

    3 weeks ago

    Perth, Western Australia Professional Search Group Full time

    Business Analyst Job DescriptionWe are recruiting for an experienced Business Analyst to join a financial company in Perth, Western Australia. This position offers a competitive salary and great benefits package.Company Overview:The company has a proven record of promoting within and a great reputation in the local area. They offer flexible working...

  • Leadership Role

    4 weeks ago

    Perth, Western Australia RAC WA Full time

    With over 1.3 million members, RAC WA is one of the most iconic and trusted brands in the region.About UsWe are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be 'The driving force for a better WA.'Your OpportunityThis Leadership Role will see you lead a dedicated team of consultants...

Customer Service Professional

1 month ago

Perth, Western Australia Synaco Global Recruitment Full time

About Synaco Global Recruitment


At Synaco Global Recruitment, we pride ourselves on being a leading total waste management solutions provider in Australia.



Salary and Benefits


The salary for this Customer Service Officer role is $34.59 per hour plus superannuation, providing a competitive compensation package.



Job Description


This position as a Customer Service Officer will be at the forefront of all customer interactions, ensuring each interaction is handled with care and efficiency.



  • Answering and directing incoming phone calls to provide exceptional service to our customers.
  • Handling complaints regarding services and providing effective solutions to ensure customer satisfaction.
  • Rebooking missed services promptly to maintain a high level of customer satisfaction.
  • Monitoring and responding to emails in shared mailboxes in a timely manner to ensure seamless communication.
  • Booking scheduled services accurately and efficiently to meet customer needs.
  • Resolving disputes and addressing customer concerns in a professional and courteous manner.
  • Updating the system with new information to maintain accurate records and support business operations.


Requirements and Qualifications


To succeed in this role, you should possess:



  • Previous experience in a call center environment or high volume call handling.
  • Proficiency in using Microsoft Office 365 suite, particularly Word, Excel, and Outlook.
  • Familiarity with CRM systems, especially Salesforce, to effectively manage customer relationships.
  • A strong customer-focused mindset with a passion for delivering exceptional service.
  • A reliable work ethic and commitment to punctuality to meet business expectations.
  • Self-motivation and ability to take initiative in resolving customer issues and improving processes.
  • Able to work autonomously and collaboratively as part of a team to achieve common goals.
  • Meticulous attention to detail to ensure accuracy in all tasks and maintain high-quality standards.


About the Role


This Customer Service Officer role offers an exciting opportunity to join a successful company where you can make a difference in the lives of customers.