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Senior Strategic Alliances Manager

2 months ago


Sydney, New South Wales, Australia Xero Full time

Xero is a beautifully designed, user-friendly platform that empowers small enterprises and their accounting and bookkeeping advisors to flourish.

Our mission at Xero is to enhance the lives of individuals in small businesses, their advisors, and communities globally. This mission is at the core of all our actions. We enable our team to perform their best work, allowing them to assist small businesses in succeeding through improved tools, insights, and connections. When these businesses thrive, they create a positive impact, and when millions of small businesses succeed, the world becomes a better place.

As the Senior Partnerships Manager, you will serve as the crucial link between Xero and its key non-financial services partners. These collaborations enhance the value we provide to our shared customers' experiences and contribute to Xero's growth and revenue. By collaborating closely with global and regional teams, you will leverage your creativity and relationship-building skills to establish and nurture long-term, mutually beneficial partnerships.

Key Responsibilities
  1. Strategic Partnership Development: Cultivate senior-level relationships with both new and existing strategic partners to enhance our collaboration and implement initiatives that improve customer outcomes and boost Xero's revenue.
  2. Partnership Management: Oversee partnership initiatives from assessment and planning through to execution and ongoing management.
  3. Internal Collaboration: Engage internal stakeholders, including marketing, go-to-market, product, and legal teams, to ensure support for partnership initiatives.
  4. Global Support: Collaborate with the global partnerships team to assist in the coordination of strategically important accounts in the ANZ region.
  5. Market Awareness: Regularly analyze the market landscape to propose, develop, and implement innovative strategies that align with the objectives of Xero and its strategic partners.
  6. Partnership Advocacy: Act as an advocate for partners within Australia and New Zealand, representing Xero at significant internal and external events as necessary.
  7. Operational Excellence: Achieve strategic and financial goals, including partner engagement in key Xero events, while continuously seeking to enhance effectiveness through the evolution of operational processes.
Qualifications
  1. Strategic and Commercial Insight: A strategic thinker with strong commercial understanding, including experience in business/product strategy, evaluating commercial viability, and expertise in contract negotiations.
  2. Relationship Management: Proven ability to establish and manage complex relationships across various business levels, with strong executive influence both internally and externally.
  3. Partnership and SaaS Background: Demonstrated experience in partnerships, particularly within a SaaS environment, with a comprehensive understanding of technology, software development, and the B2B software sector.
  4. Effective Communication Skills: Exceptional written and verbal communication abilities, essential for influencing and fostering long-term, scalable partnerships.
  5. Empathy and Flexibility: Understanding of partner operations and the capability to collaborate with complex organizations to create mutual value and sustainable partnerships.
Why Choose Xero?

We offer generous paid leave options for personal use (in addition to statutory holidays), dedicated paid leave for physical and mental health care, an Employee Assistance Program for mental health support for you and your family, health and life insurance, income protection, wellness and sports programs, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, attractive office environments, flexible working arrangements, career development opportunities, and numerous other benefits that reflect our commitment to our people, ensuring you can do the best work of your life at Xero.