Strategic Client Service Manager

3 days ago


Brisbane, Queensland, Australia Aon Full time
Role Overview

Aon Risk Solutions is seeking a highly skilled Strategic Client Service Manager to join our team. This exciting opportunity will involve delivering exceptional insurance and risk management services to a diverse portfolio of clients.

About the Role

This key position plays a crucial role in shaping decisions for the better, protecting, and enriching lives worldwide. As a Strategic Client Service Manager, you will be responsible for mentoring and developing colleagues, managing stakeholder relationships, and driving business growth.

Key responsibilities include:

  • Mentoring and developing colleagues to enhance their skills and knowledge
  • Managing key stakeholder relationships to deliver exceptional client experiences
  • Identifying development opportunities for designated portfolios and designing appropriate servicing solutions
  • Contributing to the strategic direction of the Global & Corporate business
  • Working collaboratively with the Client Service Support, Broking, Claims, and Aon Global network to deliver optimized outcomes for clients

As an integral member of our team, you will have the opportunity to expand your knowledge and grow alongside some of the best professionals in the industry.

Requirements

To succeed in this role, you will need:

  • Proven experience in client service delivery, preferably in the insurance market
  • Strong technical understanding of insurance products and risk solutions
  • Excellent cross-selling abilities and a keen entrepreneurial spirit
  • Demonstrated competency in Microsoft Office applications, including Word, Excel, and PowerPoint
  • Strong negotiation and relationship-building skills, with exceptional communication abilities
What We Offer

In addition to a competitive salary, we offer a comprehensive benefits package, including two Global Wellbeing Days per year, flexible working arrangements, and opportunities for professional growth and development.

Estimated Salary: AU$120,000 - AU$150,000 per annum

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