Strategic Client Service Director

3 weeks ago


Brisbane, Queensland, Australia Aon Full time
About the Role

This is a leadership position within Aon Risk Solutions, focused on delivering exceptional insurance and risk management services to a diverse portfolio of clients.

Key Responsibilities
  1. Mentor and develop colleagues within Aon to drive growth and success.
  2. Manage key stakeholder relationships and enhance the client experience through proactive engagement and communication.
  3. Identify development opportunities for designated clients and design tailored servicing solutions to drive business growth.
  4. Contribute to the strategic direction of the Global & Corporate business, collaborating with the wider Aon network to deliver optimised outcomes.
  5. Ensure client and portfolio profitability is maintained through effective relationship management and service delivery.
Requirements
  • Proven experience in client servicing, with a strong track record of success in the insurance industry.
  • Strong technical understanding of insurance products and risk solutions, with experience in handling large claims.
  • Excellent cross-selling abilities and a keen entrepreneurial spirit to drive business growth.
  • Exceptional client relationship management capabilities, including attracting, retaining, and growing clients.
  • Strong negotiation and relationship-building skills, with exceptional communication abilities.
What We Offer

Aon provides a comprehensive benefits package, a diverse and inclusive work environment, and opportunities for career growth and development. We value our colleagues and strive to create a positive and supportive work culture.



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