Customer Relationship Manager

1 month ago

Sydney, New South Wales, Australia Rentokil Initial Full time
Job Description

We are seeking a highly skilled Customer Relationship Manager to join our Sydney-based team on a permanent full-time basis. This role involves building and maintaining strong relationships with national and key clients, ensuring exceptional customer service and support.

The key responsibilities of this role include:

  • Providing dedicated support to high-value clients
  • Drafting and reviewing contracts for services offered
  • Efficiently processing purchase orders and planning technician jobs
  • Liaising daily with customers to resolve their queries and concerns
  • Processing enquiries and resolving client issues in a timely manner
  • Collaborating with the Customer Services, Sales, and Services teams to achieve targets and deliverables
  • Making proactive calls to promote products and services to existing clients
Requirements

To be successful in this role, you will need:

  • A minimum of 1 year's experience in a similar customer-facing role
  • Excellent communication and interpersonal skills
  • High attention to detail and organizational abilities
  • Intermediate computer skills and proficiency in relevant software
  • Proven conflict resolution and complaint handling skills
  • The ability to work under pressure, multitask, and work independently
  • Strong written and verbal communication skills
What We Offer

Rentokil Initial is a leading company with a global presence, employing over 38,000 colleagues across 66 countries. As a valued member of our team, you can expect:

  • A competitive salary range of AU$55,000 - AU$65,000 per annum, depending on experience
  • Ongoing training and development opportunities to enhance your skills
  • A supportive and inclusive company culture
  • The opportunity to work with a diverse range of clients and stakeholders
About Us

Rentokil Initial is a proud member of the FTSE 100 and a growing business that offers a wide range of learning and development programs for our employees. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.

  • Customer Relationship Manager

    3 weeks ago

    Sydney, New South Wales, Australia Zip Full time

    About the RoleWe are seeking an experienced Customer Relationship Manager to join our team at Zip. In this role, you will be responsible for securing payment from customers while maintaining strong relationships.Job DescriptionThis is a unique opportunity to work in a fast-paced environment with a focus on customer satisfaction. As a Customer Relationship...

  • Customer Relationship Manager

    3 weeks ago

    Sydney, New South Wales, Australia NHP Electrical Engineering Products Full time

    About UsNHP Electrical Engineering Products is a dynamic and supportive work environment that encourages work-life fulfilment.Job DescriptionWe are seeking an experienced Account Manager to join our Sales team. As an Account Manager, you will be responsible for managing and nurturing customer relationships through outbound calling, ensuring customer...

  • Customer Relationship Manager

    3 weeks ago

    Sydney, New South Wales, Australia LNRS Data Services (Australia) Pty Ltd Company Full time

    About the CompanyLNRS Data Services (Australia) Pty Ltd is a leading provider of data solutions for businesses across various industries. Our team of experts works closely with clients to understand their needs and develop tailored solutions that drive growth and efficiency.Estimated Salary Range: AU$ 85,000 - AU$110,000 per annumJob Description:You will be...

  • Customer Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full time

    Bendigo and Adelaide Bank is a leading financial institution that offers a wide range of products and services to its customers.As a Customer Relationship Officer, you will play a key role in delivering exceptional customer experiences and providing personalized solutions to meet their banking needs.The estimated annual salary for this position is around...

  • Customer Relationship Manager Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    Job Overview:Firesoft People is a leading full-service agency seeking a highly skilled Customer Relationship Manager Specialist to join our team. This role is focused on driving growth and advancing our network's effectiveness.We offer a competitive salary of $80,000 - $110,000 per year, depending on experience and qualifications.About the JobThe Customer...

  • Customer Relationship Director

    3 weeks ago

    Sydney, New South Wales, Australia Pivot Software Full time

    Job SummaryPivot Software is seeking a highly experienced Customer Relationship Director to lead our Account Management teams and drive revenue growth. As a key member of our leadership team, you will play a pivotal role in refining our go-to-market strategy, ensuring customer satisfaction, and retention.About the OpportunityDevelop and execute a...

  • Customer Support Manager

    4 weeks ago

    Sydney, New South Wales, Australia Jobs for Humanity Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Support Manager.This is a remote position and in this role, you will be responsible for providing exceptional customer service and support while handling account receivables and collections from delinquent clients.You will play a crucial...

  • Customer Relationship Officer

    1 month ago

    Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full time

    About BendigoWe're a community-focused bank that offers a unique blend of big bank capabilities and small bank relationships. Our team is dedicated to helping customers achieve their financial goals and make a positive impact in their communities.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer...

  • Customer Relationship Management Specialist

    3 weeks ago

    Sydney, New South Wales, Australia ClearScore Full time

    We're seeking an ambitious Customer Relationship Management (CRM) specialist who is passionate about helping people across Australia and New Zealand improve their finances. You will be an essential part of our small but impactful CRM team that helps bring our users back by sending the right message to the right user at the right time.This team supports new...

  • Customer Relationship Developer

    5 days ago

    Sydney, New South Wales, Australia Advoc8 Full time

    **Role Overview**We are seeking a highly skilled Account Manager to join our team at Advoc8. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients.Your primary objective will be to identify new business opportunities and develop strategies to drive growth and revenue.With a strong...

  • Customer Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia Zip Full time

    Job SummaryWe are seeking an experienced Customer Experience Specialist to join our team at Zip. In this role, you will be responsible for delivering exceptional customer service and support through various channels.

  • Customer Support Manager

    4 weeks ago

    Sydney, New South Wales, Australia Jobs for Humanity Full time

    Job Title: Customer Support Manager - Account Relationship SpecialistAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Support Manager. This is a remote position, and in this role, you will be responsible for providing exceptional customer service and support while handling account...

  • Customer Experience and Relationship Manager

    3 weeks ago

    Sydney, New South Wales, Australia Zip Full time

    About ZipZip Co Limited (ASX: ZIP) is a leading digital financial services company offering innovative, people-centred products that bring customers and merchants together.With a presence in two core markets - Australia and New Zealand (ANZ) and the US, Zip provides point-of-sale credit and digital payment services, connecting millions of customers with its...

  • Client Relationship Manager

    6 days ago

    Sydney, New South Wales, Australia hipages Group Full time

    We're seeking a skilled Client Relationship Manager to join our dynamic team at hipes Group. As a Client Relationship Manager, you'll play a critical role in building and maintaining strong relationships with our tradie customers.The estimated salary for this role is $65,000 - $85,000 per annum, depending on experience. About the Role:This is an excellent...

  • Customer Relationship Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Westpac Full time

    About the RoleAs a Customer Relationship Specialist with Westpac, you will play a key role in delivering exceptional customer experiences and driving business growth. We are seeking a talented individual who is passionate about building strong relationships with customers and providing expert financial advice.

  • Collections and Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia Zip Full time

    We are seeking a highly skilled Collections and Relationship Manager to join our team in Sydney, Australia.About the Role:This is a unique opportunity to work with a leading digital financial services company, Zip Co Limited. As a Collections and Relationship Manager, you will be responsible for securing payments from customers while maintaining strong...

  • Customer Relationship Banking Specialist

    1 month ago

    Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full time

    Role OverviewWe are seeking a skilled Customer Relationship Banking Specialist to join our team at Community Bank Coleambally.About the RoleThis is a great career opportunity for someone looking to develop their skills in consumer lending and build strong relationships with new and existing customers.Key ResponsibilitiesProvide exceptional customer service...

  • Client Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia Job2Go Pty Ltd Full time

    Job Title: Client Relationship ManagerLocation: Sydney NSWSalary: $74,000 plus superannuation per annumWe are seeking an experienced Customer Service Manager to oversee and enhance our customer service operations. As a Client Relationship Manager, you will be responsible for designing and implementing customer service policies and procedures that support our...

  • Sales Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia NHP Electrical Engineering Products Full time

    We are seeking a dynamic and results-driven Sales Relationship Manager to join our team at NHP Electrical Engineering Products. This exciting opportunity is ideal for individuals who thrive in a fast-paced sales environment, have exceptional communication skills, and are passionate about building strong relationships with customers.

  • Logistics Relationship Manager

    4 weeks ago

    Sydney, New South Wales, Australia people2people Full time

    Job Summary:We are seeking an experienced Logistics Relationship Manager to join our Customer Service division. This role involves developing and maintaining productive relationships with clients, acting as a liaison between Sales, Operations, and Account Management teams, and ensuring the smooth transition of new clients into the business.About Us:Our...