Customer Relationship Officer
1 month ago
We're a community-focused bank that offers a unique blend of big bank capabilities and small bank relationships. Our team is dedicated to helping customers achieve their financial goals and make a positive impact in their communities.
About the Role
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Officer. As a key member of our branch team, you will provide exceptional customer service and work closely with customers to understand their financial needs and provide tailored solutions.
Your Key Responsibilities
- Meet customers' end-to-end banking needs, providing seamless service and exploring opportunities to deepen relationships.
- Build strong relationships with new and existing customers, understanding their financial goals and preferences.
- Work closely with customers to identify and provide solutions that meet their financial needs, including consumer lending and other banking products.
- Collaborate with colleagues to ensure customers receive a consistent and high-quality experience.
- Stay up-to-date with banking products and services, identifying opportunities to upsell and cross-sell relevant products.
About You
We're looking for someone who is passionate about delivering exceptional customer service and has a strong desire to make a positive impact in their community. If you have a proven track record of building strong relationships and providing solutions that meet customers' needs, we'd love to hear from you.
What We Offer
As a member of our team, you can expect a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
Apply Now
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