Customer Advocate
1 month ago
About the Role
We are seeking a highly motivated and compassionate individual to join our team as a Customer Partner. As a key member of our local team, you will play a vital role in supporting seniors, people on the mental health recovery journey, and those living with a disability within our community.
Key Responsibilities
- Assess and onboard customers referred to Chorus, exercising your knowledge, judgement, and professionalism to ensure the best possible outcomes.
- Maintain relationships with key referral stakeholders and customer allied health providers, applying your exceptional communication and engagement skills.
- Collaborate with your colleagues to optimize the local's work, ensuring the best use of the team's skills and maximizing outcomes for customers.
- Demonstrate your organizational talents and passion for customer wellbeing by maintaining and reviewing customer data and records on a regular basis.
- Manage all customer and support team communication channels into and out of the local, thriving in your daily interactions.
What We Offer
As a Customer Partner with Chorus, you will have the privilege of supporting your local to bring the Chorus digital platform to life for customers and their families, showcasing your everyday-user tech skills and being part of our exciting Fresh Approach to support in the community.
Our Culture
We are a not-for-profit organization that values collaboration, teamwork, and relationships. We look for people who bring a different mindset and are passionate about making a real difference in the community.
What We're Looking For
We are seeking someone who is accountable, aspirational, customer-focused, relational, and kind. If you love to learn, love to connect with people, and love to be part of something bigger, we want to hear from you.
-
Vendor Advocate
6 months ago
City of Bayside, Australia Verstellar Full time**Company Description** Verstellar is Melbourne's High-End Buyers Agency, dedicated to helping clients acquire the best and most sought-after properties in Melbourne. With a focus on delivering exceptional customer service and expertise in the real estate market, Verstellar is committed to providing a seamless and personalized experience for buyers. This...
-
Customer Service Roles
2 months ago
Rockingham, Australia Workskil Australia Ltd Full time**Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...
-
Customer Service Roles
7 months ago
Rockingham, Australia Workskil Australia LTD Full time**Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...
-
Employment Coach
4 weeks ago
City of Rockingham, Australia Workskil Australia Ltd Full timeAbout Workskil Australia LtdWe are a national not-for-profit and charitable organisation, with almost 40 years of supporting Australians to achieve sustained economic and social self-reliance.Our mission is to provide a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western...
-
Career Opportunities in Employment Services
3 weeks ago
City of Rockingham, Australia Workskil Australia Ltd Full timeAbout Workskil Australia LtdWe are a national not-for-profit and charitable organisation with almost 40 years of experience supporting Australians to achieve economic and social self-reliance. Our range of employment, work experience, disability, youth, Indigenous and community services spans New South Wales, South Australia, Western Australia and...
-
Banking Consultant, Rockingham Wa
3 months ago
Rockingham, Australia ANZ Banking Group Full time**Req ID**: 77215 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Rockingham About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking,...
-
Customer Success Partner
7 months ago
City of Melbourne, Australia Maersk Full timeMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous...
-
Banking Consultant, Rockingham Wa
2 months ago
Rockingham, Australia ANZ Banking Group Full time**Req ID**: 80779 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Rockingham About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant in our Retail Banking,...
-
Customer Experience Specialist
4 weeks ago
Toowoomba City, Australia Heritage and People's Choice Full timeAbout this RoleWe are seeking an experienced and customer-focused individual to join our team as a Member Experience Officer. This is a part-time opportunity with 66.5 hours per fortnight, based at our Heritage Bank, The Range Branch.The successful candidate will be responsible for delivering high-quality customer service and building strong relationships...
-
Location Manager
6 months ago
Rockingham, Australia Invocare Full time**Have you considered a career helping people and families through a difficult time in their life?** Mareena Purslowe Funerals is a part of part of InvoCare, an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing. **About...
-
Employment Coach
6 months ago
Rockingham, Australia Workskil Australia LTD Full time**About the Role** The Employment Coach is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building...
-
Employment Coach
6 months ago
Rockingham, Australia Workskil Australia Ltd Full time**About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...
-
Employment Coach
7 months ago
Rockingham, Australia Workskil Australia LTD Full time**About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...
-
Employment Coach
7 months ago
Rockingham, Australia Workskil Australia LTD Full time**About the Role** The Employment Coach - Specialist is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and...
-
Customer Experience Leader
3 weeks ago
Darwin city centre, Northern Territory, Australia Cotton On Group Full timeCotton On Group is an Aussie brand with a passion for creating great experiences for our customers.We're looking for a Customer Experience Leader to join our team in Darwin.As a Store Manager, you will be responsible for leading and embedding a culture that builds a team of engaged product and Brand ambassadors within your store.You will enable and empower...
-
Banking Consultant, Rockingham Wa
7 months ago
Rockingham, Australia ANZ Banking Group Full time**Req ID**: 68598 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Rockingham About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role At ANZ, our purpose is to shape a world where...
-
Employment Coach
6 months ago
Rockingham, Australia Workskil Australia Ltd Full time**Looking for meaningful work where you can achieve your career and financial goals?** Employment Coach could be right for you! Workskil Australia is a leading employment services provider supporting people of all backgrounds to obtain suitable employment or education opportunities. We strive to overcome non-vocational barriers such as education,...
-
Customer Service Ambassador
3 weeks ago
Toowoomba City, Australia People's Choice Full timeAbout the Role">At People's Choice, we're on a mission to provide exceptional customer experiences. As our Member Experience Officer, you'll be the face of our business for our valued members and play a vital role in delivering consistently high-quality service.">We're seeking part-time team members (consisting of 66.5 hours per fortnight) based at our...
-
Career Opportunities Specialist
1 month ago
City of Armadale, Australia Workskil Australia Ltd Full timeAbout the Role:The Employment Coach is responsible for the effective case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of securing long-term job placements. The role will consist of case management with a focus on improving the customers' capacity to work by stabilising non-vocational issues and...
-
Customer Service Representative
3 weeks ago
Toowoomba City, Australia Heritage and People's Choice Full timeAbout UsAt Heritage Bank, we pride ourselves on being 100% member-owned, with a strong commitment to prioritizing people above all else.Salary and BenefitsWe offer an attractive salary of approximately $65,000 - $75,000 per annum, plus a range of benefits including career development opportunities, discounts on financial products and services, and a...