Employment Coach

5 months ago


Rockingham, Australia Workskil Australia Ltd Full time

**About the Role**

The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience.

The role will also include undertaking ‘reverse marketing’ of customers to suitable employers and running of group based job search sessions to motivate and promote further job placements for customers. The right person for this role will possess a genuine passion for recruitment and working with those in need, an ability to meet individual targets and contribution to a strong site team. There will also be a strong focus on generating suitable vacancies and job referrals to place our customers into.

**This role is being offered on a full time, ongoing basis and located at our Rockingham site.**

**About You**

To be successful in the role you will be able to:

- Demonstrate a passion and drive for helping people find employment;
- Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers, employers and staff;
- Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
- Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
- Demonstrate a minimum typing speed of 30 WPM;
- Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
- Demonstrate attention to detail ability to work under pressure; and
- Demonstrate previous experience in the employment services or call centre industry or similar will be highly regarded.

You will also be required to:

- Have a minimum Certificate IV in Employment Services or Career Development or willingness to study; and
- Have experience in Employment Services or a related Service industry.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application


  • Employment Coach

    5 months ago


    Rockingham, Australia Workskil Australia Ltd Full time

    **Looking for meaningful work where you can achieve your career and financial goals?** Employment Coach could be right for you! Workskil Australia is a leading employment services provider supporting people of all backgrounds to obtain suitable employment or education opportunities. We strive to overcome non-vocational barriers such as education,...

  • Employment Coach

    6 months ago


    Rockingham, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of customers with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building vocational skills and experience. The role...

  • Employment Coach

    4 weeks ago


    City of Rockingham, Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking a motivated and compassionate individual to join our team as an Employment Coach. As a key member of our team, you will play a vital role in assisting our customers to set and achieve their career goals.Key ResponsibilitiesDeliver coaching and guidance to improve employability skills, confidence, and career planningPrepare...

  • Employment Coach

    4 weeks ago


    City of Rockingham, Australia Workskil Australia Ltd Full time

    About the RoleWorkskil Australia Ltd is seeking a motivated and compassionate Employment Coach to join our team in Rockingham. As an Employment Coach, you will play a vital role in assisting our customers to set and achieve their career goals while meeting the contractual requirements of an employment service provider.Key ResponsibilitiesAssist diverse...

  • Employment Coach

    5 months ago


    Rockingham, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building...

  • Employment Coach

    6 months ago


    Rockingham, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach - Specialist is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and...

  • Employment Coach

    6 months ago


    Rockingham, Australia Workskil Australia LTD Full time

    **About the Role** The Employment Coach is responsible for the case management of an allocated caseload of up to 80 customers with a prior offender history, with the objective of finding them employment. The role will consist of case management with a focus on improving the customers’ capacity to work by stabilising non-vocational issues and building...

  • Employment Coach

    3 days ago


    City of Rockingham, Australia Workskil Australia Ltd Full time

    About Workskil Australia LtdWe are a national not-for-profit and charitable organisation, with almost 40 years of supporting Australians to achieve sustained economic and social self-reliance. Our mission is to provide a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western...


  • City of Rockingham, Australia Workskil Australia Ltd Full time

    About UsWorkskil Australia Ltd is a national not-for-profit organisation that has been supporting Australians to achieve sustained economic and social self-reliance for almost 40 years.Job DescriptionWe are currently seeking an Employment Coach to join our team at our Rockingham site. As an Employment Coach, you will work with a caseload of customers to help...


  • City of Rockingham, Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking a skilled and dedicated Customer Service Coach to join our team at Workskil Australia Ltd.The successful candidate will be responsible for assisting customers to secure employment and achieving their career goals.Key ResponsibilitiesProvide employment coaching and support to customersConduct assessments to identify customers' job...


  • City of Rockingham, Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking a highly motivated and dedicated Customer Service Coach to join our team at Workskil Australia Ltd. As a Customer Service Coach, you will play a vital role in helping our customers achieve their employment goals.Key ResponsibilitiesAssist customers in improving their capacity to find meaningful and sustainable...


  • Rockingham, Australia Everyday Independence Full time

    Drive change and make a difference - Champion best practice with evidence based outcomes - Work the hours that work for you with flexible working arrangements **Your new role: Habit Coach** **Employment type: Casual** **Location: Rockingham and surrounding suburbs** We are looking for Habit Coaches to support in servicing the Rockingham and surrounding...


  • Rockingham, Australia Everyday Independence Full time

    Drive change and make a difference - Champion best practice with evidence based outcomes - Work the hours that work for you with flexible working arrangements **The Company**: Everyday Independence supports people with a disability to live to their full potential and enjoy an everyday life. We do this by providing Occupational Therapy, Physiotherapy,...


  • City of Rockingham, Australia Workskil Australia Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Coach to join our team at Workskil Australia Ltd. As a Customer Service Coach, you will play a vital role in helping individuals find sustainable employment and achieve their career goals.Key ResponsibilitiesAssist customers in improving their capacity to find meaningful and...


  • Rockingham, Australia Workskil Australia Ltd Full time

    **Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...

  • Customer Service Roles

    6 months ago


    Rockingham, Australia Workskil Australia LTD Full time

    **Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...

  • Library Co-ordinator

    5 months ago


    Rockingham, Australia Premier Professional Full time

    Full time permanent - Free gym membership - Competitive pay **Succeed with Premier!** We recognise that our people are the key to our success and are offering an opportunity to join a team who pride then on delivering a quality experience. Are you looking for a stable and rewarding job? Do you have prior experience and full working rights? If so, we have...


  • Rockingham, Australia Angus & Coote Full time

    Australia’s largest family owned jewellery retailer with a 125 year history - Lead your own team and store to success alongside the Store Manager - Commission scheme to reward your achievements We are respected, luxurious and dazzling! Do you have a passion for working with luxury products? Are you passionate about delivering unique and personalised...

  • Personal Banker

    5 months ago


    Rockingham, Australia Australian Military Bank Full time

    **Exciting opportunity exists to join a dynamic and innovative mutual bank**: - **We are surrounded by passionate and highly motivated bankers focused on innovation and member experience engagement**: - ** Role location - Stirling WA**: - ** Permanent full time role** Since 1959, Australian Military Bank has provided members with fantastic service, great...


  • Rockingham, Australia Prouds Jewellers Full time

    Full Time Assistant Store Manager | Prouds RockinghamProuds The Jewellers Rockingham, SH G017 ROCKINGHAM CITY S/CENTRE, Read St, Rockingham, Western Australia, Australia Req #16148 Tuesday, 19 November 2024 Career progression opportunities with Australia’s largest jewellery retailer Generous staff discounts across our wide range...