Customer Service Roles
7 months ago
**Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals**
**Are you looking for a change?**
Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment.
Kickstart your career with us and we will support you with intensive training, and help you achieve a Certificate IV in Employment Services or Career Development in the first 12 months of your employment.
The role of Employment Coach will require you to work with a caseload of customers with the objective of finding them employment. You will focus on assisting your customers to improve their capacity to find meaningful sustainable work..
The role will also include undertaking marketing of customers to suitable employers and running of group based job search sessions to motivate and promote further job opportunities for customers.
**About You**
To be successful in the role you will be able to:
- Demonstrate a passion and drive for helping people find employment;
- Demonstrate outstanding interpersonal skills and ability to develop positive relationships;
- Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
- Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
- Demonstrate a minimum typing speed of 30 WPM;
- Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
- Demonstrate attention to detail and ability to work under pressure; and
- Demonstrate previous experience in the employment services, customer service, retail, hospitality, call centre industry or similar will be highly regarded.
**We have full time, ongoing opportunities based at our Mandurah and **Rockingham sites.**
**About Us**
Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.
We work hard every day to:
- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.
Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.
**Remuneration**
A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.
**About your Application
-
Customer Service Roles
2 months ago
Rockingham, Australia Workskil Australia Ltd Full time**Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!** **Are you looking for a change?** Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment. Kickstart your career with us and we will support you with intensive training, and help you achieve a...
-
Customer Service Officer
6 months ago
Rockingham, Australia City of Rockingham WA Full timeThe Aqua Jetty in Warnbro is one of the City’s and WA’s premier aquatic and health facilities and we are committed to providing excellent customer service to all patrons during every visit. The centre offers a range of programs and facilities for the whole community and is open 7 days a week. As a Customer Service Officer, you will provide support to...
-
Customer Service Officer
1 month ago
Rockingham, Australia Workskil Australia Ltd Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...
-
Customer Service Officer
3 months ago
Rockingham, Australia City of Rockingham WA Full time**Permanent** **Full-time (average of 38 hours per week)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we are responsible for the provision and delivery of high quality...
-
Customer Service Officer
7 months ago
Rockingham, Australia City of Rockingham WA Full time**Permanent, Part-time (24 hours per week)** **Worked Monday, Thursday and Friday each week (days non-negotiable)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we are...
-
Customer Service Officer
6 months ago
Rockingham, Australia City of Rockingham WA Full time**Permanent** **Part-time (24 hours per week)** **Worked Wednesday, Thursday and Friday each week (days non-negotiable)** The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life. One of the fastest growing local governments in the south metropolitan area, we...
-
Sales and Customer Service Consultant
2 months ago
Rockingham, Australia Medibank Full time**You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. - Do you have a passion for...
-
Retail Customer Service Officer
6 months ago
Rockingham, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **Role...
-
Retail Customer Service Officer
7 months ago
Rockingham, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Retail Customer Service Officer
6 months ago
Rockingham, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service Team Member
6 months ago
Rockingham, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Team Member
6 months ago
Rockingham, Australia Bunnings Full timeAt Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...
-
Customer Service Officer
3 weeks ago
City of Rockingham, Australia Workskil Australia Ltd Full timeAbout Workskil Australia LtdWe are a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. Our services include employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia...
-
Customer Service Sales
6 months ago
Rockingham, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...
-
Customer Service Sales
7 months ago
Rockingham, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...
-
Customer Service Sales
6 months ago
Rockingham, Australia PTC Phone Tech & Comm Full time**About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...
-
Emergency Medicine Registrar
1 month ago
City of Rockingham, Australia South Metropolitan Health Service Full timeEmbark on a dynamic career as an Emergency Medicine Registrar with the South Metropolitan Health Service in Western Australia.Salary:We offer an attractive remuneration package, including a base salary of AU$140,000 to AU$170,000 per annum, depending on experience and qualifications.About the Role:This is a fixed-term position for 12 months, with...
-
Customer Partner
2 months ago
Rockingham, Australia Chorus Full timeAre you energetic, passionate and kind? Are you looking for an inspiring and different way to bring community connection to seniors and people living with disability? Keep reading! A Customer Partner role with Chorus might be exactly what you’ve been looking for ! Imagine being part of one of our vibrant, connected local teams of 10-15 staff and...
-
Customer Service Assistant
1 month ago
City of Rockingham, Australia City of Rockingham Full timeCustomer Service AssistantThis is a permanent part-time position based at the Baldivis Indoor Sports Complex.The City of Rockingham's leisure facilities are committed to delivering exceptional customer experiences. As a Customer Service Assistant, you will be responsible for providing outstanding service to patrons at our on-site café.Your duties will...
-
Customer Service Coach
2 months ago
City of Rockingham, Australia Workskil Australia Ltd Full timeAbout the RoleWe are seeking a highly motivated and dedicated Customer Service Coach to join our team at Workskil Australia Ltd. As a Customer Service Coach, you will play a vital role in helping our customers achieve their employment goals.Key ResponsibilitiesAssist customers in improving their capacity to find meaningful and sustainable...