Luxury Hotel Operations Manager

4 weeks ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

The Star Brisbane is embarking on an exciting journey to deliver exceptional experiences for our guests. As a key member of our team, you will play a pivotal role in shaping the success of our hotel operations.

We are seeking a highly skilled and experienced Concierge professional to join our team at The Star Brisbane. If you have a passion for delivering exceptional customer service and creating memorable experiences for our guests, we encourage you to apply for this exciting opportunity.

About You:

  • You will be an experienced hospitality professional with a proven track record of delivering high-quality customer service in a luxury hotel or integrated resort environment.
  • You will have excellent leadership skills, with the ability to motivate and guide a team to achieve outstanding results.
  • You will possess a comprehensive knowledge of Brisbane's attractions and communities, acquired through your network and relationships with both internal and external suppliers.

Our Benefits:

  • $60,000 - $80,000 per annum (dependent on experience)
  • Complimentary buffet meal on every shift
  • Discounted parking available in the city
  • Up to 30% Discounts across award-winning restaurants and accommodation
  • An organisation that values diversity, teamwork, and being your best self
  • Supportive leadership team
  • Paid Parental leave from Day 1, Secondary Carer's leave also on offer
  • Mental Health and Wellbeing services
  • Endless career growth and opportunities to learn and develop your career

At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.



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