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Creating Unforgettable Guest Experiences

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Welcome to Funlab, the world's premier creator of competitive socialising experiences and a certified B Corp. We craft joy, banter, and unforgettable moments across eight brands, 50+ venues in Australia, New Zealand, and North America, and over 2,000 employees.

Job Overview

As a Front of House Casuals member, you will be responsible for creating unforgettable guest experiences, driving sales, and providing exceptional customer service.

Key Responsibilities:
  • Create memorable guest experiences with your energy and top-tier service mindset.
  • Drive sales by upselling, sharing product knowledge, and engaging proactively with guests.
  • Work with your team to understand daily goals and challenges, ensuring success.
  • Maintain a well-stocked and impressive venue at all times.
  • Deliver exceptional service whether behind the bar, at reception, or running a function.
  • Follow safety and compliance procedures to ensure guest and teammate safety.