Customer Experience Associate

2 days ago


Brisbane Airport, Australia BRAS N THINGS Full time

We are seeking a highly motivated Customer Experience Associate to join our team at Bras N Things Brisbane Airport DFO store. This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.

About the Role

This role involves creating memorable experiences for customers, showcasing our brand's unique selling points, and providing exceptional customer service skills. If you have a passion for retail and enjoy making a difference in people's lives, this could be the perfect opportunity for you.

Key Responsibilities:
  • Create an engaging shopping experience for customers through personalized interactions and product recommendations;
  • Maintain a thorough knowledge of our products and services, including features, benefits, and promotions;
  • Handle customer complaints and resolve issues efficiently and effectively;
  • Contribute to a positive and inclusive work environment by fostering strong relationships with colleagues and promoting a culture of respect and empathy;
  • Participate in ongoing training and development programs to enhance your skills and knowledge.

You will receive up to 50% discount off Hanes Brands, including Sheridan, Bonds, Bras N Things & Champion and exclusive 30% discounts for your family & friends. Additionally, you'll have access to free skin checks, discounted health insurance cover, and Employee Assistance Program (EAP) + access to our Health & Well-being app with perks like gym, fitness, and nutrition discounts.

About Us

Bras N Things is part of Hanes Brands Australasia, home to some of Australia's most iconic apparel and lifestyle brands, including Bonds, Champion, and Sheridan. We pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community and planet.



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