Customer Experience Associate

3 weeks ago


Brisbane, Queensland, Australia Stockland Full time

About the Role


This is an exciting opportunity for a Customer Care Officer to join our team at Stockland Rockhampton Shopping Centre. As a key member of our centre management team, you will be responsible for providing exceptional customer service and support.


Key Responsibilities:



  • Address diverse customers' needs and values, ensuring a high level of satisfaction with their experience
  • Gather, qualify and quantify customer feedback, complaints and compliments, effectively communicating these to the Stockland business
  • Manage all duties associated with the running of the Customer Care Desk within the centre, maintaining OH&S standards and procedures
  • Follow public liability incident management processes and address health, safety and environmental issues promptly

Requirements:



  • Prior experience delivering excellent face-to-face customer/client service
  • Excellent interpersonal and communication skills
  • Sound administrative skills and working knowledge of MS Office, including Word, Excel and Outlook
  • Ability to remain calm under pressure and demonstrate resilience
  • Strong attention to detail and ability to take initiative when needed

About Us


At Stockland, we are committed to delivering outcomes that benefit the community. We work collaboratively and inclusively, building strong relationships. Our portfolio is diverse, and so are the opportunities for professional and career development. We value flexibility and work-life quality, with over 80% of our employees having informal or formal flexible work arrangements.


We Offer:



  • A casual role with approximately 10-15 hours per week, with weekend and Thursday night availability essential
  • The opportunity to work throughout the Christmas holiday period
  • Competitive hourly rate: $28-$32 AUD per hour


  • Brisbane, Queensland, Australia Woolworths Group Full time

    Experience the Difference as a Customer Experience AssociateWe're seeking spirited individuals who will leave a mark on our business and help create a more sociable future - for our customers and each other.A day in your life as a Customer Experience Associate at BWS would involve actively engaging with customers by sharing your passion for our products and...


  • Brisbane, Queensland, Australia Lowes Full time

    We are seeking a part-time Sales and Customer Experience Associate to join our team in Kippa-Ring. The role involves delivering an exceptional customer experience, supporting all elements of store operations, and demonstrating strong product knowledge.Key Responsibilities:Provide outstanding customer service and supportProcess transactions, maintain visual...


  • Brisbane, Queensland, Australia JAY JAYS Full time

    Immerse yourself in a dynamic retail environment as a Sales and Customer Experience Associate at Jay Jays.We are seeking a highly motivated individual who is passionate about fashion, customer service, and teamwork to join our Brisbane DFO store team.This exciting role offers the opportunity to develop your skills in sales, visual merchandising, and stock...


  • Brisbane, Queensland, Australia Heritage Bank Full time

    About Our TeamHeritage Bank is a leading financial institution dedicated to providing exceptional service to our members.We're seeking a highly skilled Customer Experience Associate to join our team at our Caloundra Branch.The ideal candidate will possess excellent communication skills, be able to build strong relationships with our members, and have a...


  • Brisbane, Queensland, Australia ZARA Full time

    About the RoleWe are seeking a Sales and Customer Experience Associate to join our team at ZARA. As a key member of our sales floor, you will be responsible for delivering an exceptional customer experience, ensuring that every interaction is positive and memorable.Key Responsibilities:Greet and welcome customers, providing assistance whenever...


  • Brisbane, Queensland, Australia Smiggle Full time

    About SmiggleSmiggle is the ultimate retail destination for school, birthday, and leisure products. With a strong presence across the globe, our stores in the United Kingdom, Ireland, Singapore, Malaysia, and New Zealand offer a wide range of colorful, fun, unique, and on-trend products.Our Company OverviewWe are one of the most successful Australian-grown...


  • Brisbane, Queensland, Australia BRASN N THINGS Full time

    We are seeking an enthusiastic and passionate individual to join our team as a Retail Customer Experience Associate at Bras N Things Ipswich store.This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.About the RoleAn absolute passion for retail & customer service is essential. Your best days are the ones...


  • Brisbane, Queensland, Australia Rentokil Initial Full time

    We are seeking a highly skilled Customer Care Executive to join our team in Brisbane on a full-time permanent basis. This role requires utilizing previous customer service experience to build relationships with customers, liaise with clients, and make outgoing calls to organize new jobs and foster ongoing customer excellence.The core responsibilities of this...


  • Brisbane, Queensland, Australia Jb Hi-Fi Limited Full time

    About the RoleAs a Retail Team Member at JB Hi-Fi Limited, you will have the opportunity to contribute to a high-performance culture and deliver exceptional customer experiences across our stores.We are seeking an enthusiastic and motivated individual who is passionate about home entertainment, music, movies, technology, appliances, and/or games. You will be...


  • Brisbane, Queensland, Australia Anaconda Group Full time

    Part-Time Sales Assistant Opportunity at AnacondaWe are a rapidly growing retail company with over 60 stores across Australia, offering the largest range of outdoor products in the country.Estimated Salary: $20-$25 per hourAbout the RoleWe are seeking a part-time sales assistant to join our dedicated team. As a sales assistant, you will be responsible for...


  • Brisbane, Queensland, Australia DOTTI Full time

    About DottiDotti is a brand that embodies a fun and playful atmosphere, delivering fashion fast. We regularly scour the high street and globe to provide fresh outfit inspiration, making you feel like the world is your own personal catwalk.Our StoryIn 2004, the Dotti chain became part of The Just Group, expanding across Australia, New Zealand, and online....


  • Brisbane, Queensland, Australia Amazon Commercial Services Pty Ltd - F47 Full time

    About Amazon Commercial Services Pty Ltd - F47At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.We're making...


  • Brisbane, Queensland, Australia EG Australia Full time

    We are currently looking for skilled individuals to join our frontline Fuel team at EG Australia's Baringa store in Queensland.The successful candidate will be required to have availability on Friday 12:30pm-6:30pm and Saturday & Sunday 3pm-11pm.About the RoleDeliver exceptional customer service and create a positive experience for every EG customerPromote...

  • Sales Associate

    3 weeks ago


    Brisbane, Queensland, Australia Anaconda Group Full time

    We are seeking a dedicated Sales Associate to join our team at Anaconda Group. Based in QLD - Metro, this part-time role offers an exciting opportunity to be part of a dynamic and growing organization.As a Sales Associate, you will play a vital role in providing exceptional customer service and experience, ensuring that every customer leaves the store...


  • Brisbane, Queensland, Australia Woolworths Group Full time

    About UsWe are part of the Woolworths Group, one of Australia's leading retailers.Our company is built on a strong foundation of customer satisfaction and excellence in service.The RoleThis exciting opportunity exists for a Cashier/ Sales Associate to join our dynamic team at BWS. As a Cashier/Sales Associate, you will be responsible for delivering...


  • Brisbane, Queensland, Australia Woolworths Group Full time

    Customer Service AssociateDeliver exceptional customer experiences, every time, every day. As a Customer Service Associate at Woolworths Group, you will be the face of our brand, bringing our values to life in every interaction.About the RoleWe're looking for someone who is passionate about food, customer service, and teamwork. You'll work closely with our...


  • Brisbane, Queensland, Australia Travel + Leisure Co Full time

    About UsTravel + Leisure Co. is a leading global hospitality company that puts the world on vacation. With over 19,000 associates across more than 270 vacation club resort locations worldwide, we deliver exceptional experiences to millions of travelers every year.Our MissionWe aim to create unforgettable memories for our guests by providing innovative and...


  • Brisbane, Queensland, Australia Woolworths Group Full time

    About UsBWS, part of the Woolworths Group, is a leading retailer of liquor and beverages in Australia.We have over 1450 stores across the country, serving local communities with a wide range of drinks options.Our vision is to create a more sociable future for our customers and team members alike.About the RoleAs a Retail Sales Associate - Customer Experience...


  • Brisbane, Queensland, Australia Travel + Leisure Co. Full time

    Experience the Art of HospitalityWe're a dynamic team at Travel + Leisure Co., dedicated to delivering exceptional experiences for millions of travelers worldwide. Our mission is simple: to put the world on vacation.About UsWe have over 19,000 associates who work together to make our mission a reality. With over 270 vacation club resort locations across the...


  • Brisbane, Queensland, Australia Woolworths Group Full time

    Job OverviewWe are seeking a Customer Service Associate to join our team at Woolworths Group. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and building strong relationships with customers.