Sales and Customer Experience Associate
2 weeks ago
About Smiggle
Smiggle is the ultimate retail destination for school, birthday, and leisure products. With a strong presence across the globe, our stores in the United Kingdom, Ireland, Singapore, Malaysia, and New Zealand offer a wide range of colorful, fun, unique, and on-trend products.
Our Company Overview
We are one of the most successful Australian-grown retail groups, inclusive of 7 brands – Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans, and Smiggle. Our mission is to create a special place to play and work where a Smile meets a Giggle.
The Role
We are seeking a bright and bubbly Sales and Customer Experience Associate to join our team at our Indooroopilly store. As a key member of our sales team, you will have a passion for our product and a genuine interest in creating unique connections with customers to maximize sales and encourage repeat business.
Your Key Responsibilities
- Maximise every sales opportunity to achieve both individual and store sales targets
- Provide a genuine and unique experience for all customers that aligns with the Smiggle brand
- Cash handling and processing sales
- Working well within a team environment
- Assist with stock management and visual merchandising
- Follow loss prevention processes to minimize stock loss
- Attend store meetings and in-store training
What You'll Bring
- Demonstrate confidence to approach, connect, and sell to customers
- Value integrity and doing things the right way
- Enjoy working with a team in a high-energy, fast-paced environment
- Be solutions-focused when faced with problems
Salary and Benefits
This is a part-time position offering an estimated salary of AU$50,000 - AU$60,000 per annum, depending on experience and performance. Other benefits include:
- 50% staff discount on Smiggle's amazing products
- In-store coaching and comprehensive training plans
- Opportunity to join our Future Leaders Program designed to develop and train our future Store Managers
- Internal career opportunities across 7 brands and over 1,000 retail outlets
- The opportunity to join an international brand
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