Customer Experience Associate

2 weeks ago


Brisbane, Queensland, Australia DOTTI Full time

About Dotti

Dotti is a brand that embodies a fun and playful atmosphere, delivering fashion fast. We regularly scour the high street and globe to provide fresh outfit inspiration, making you feel like the world is your own personal catwalk.

Our Story

In 2004, the Dotti chain became part of The Just Group, expanding across Australia, New Zealand, and online. With over 100 stores, we stay up-to-date with seasonal fashion trends.

A Day in the Life

You will provide genuine and unique experiences for every customer, inline with the Dotti brand. You'll work collaboratively within a team environment to achieve individual and store targets, assist with stock management and processing, and minimize stock loss by following company policies and procedures.

What We Offer

We value high performers and reward their efforts. When joining our team, you'll be offered:

  • 50% staff discount on Dotti products
  • In-store coaching and comprehensive training plans, emphasizing fashion styling and service
  • Potential participation in our prestigious Just Future Leaders program, helping develop future Store Managers
  • Internal career opportunities across 7 brands and 1,000 retail outlets
  • Product incentives

Required Skills and Qualifications

To succeed in this role, you must demonstrate confidence when approaching customers, connect with them, and sell our products. A strong customer focus and ability to provide an outstanding experience are essential. Integrity and a willingness to do things the right way are also important.

Benefits and Perks

As a valued member of our team, you'll enjoy a competitive salary, estimated at $60,000 per annum, depending on location and experience. You'll also receive a generous benefits package, including staff discounts, comprehensive training, and internal career opportunities.



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