Claims Specialist Coordinator

3 weeks ago


Sydney, New South Wales, Australia Kennedy Reid Full time

Job Overview

Kennedy Reid is seeking a skilled Claims Consultant to coordinate and support initiatives related to the evaluation, processing, and handling of insurance claims.

About the Role

  • Coordinate and support initiatives for claim evaluation, processing, and handling
  • Provide assistance to allocating assessors, review claims, and ensure invoicing requirements are met
  • Update accounts, answer inquiries, and manage a portfolio of claims
  • Make outbound and inbound phone calls, respond to claim inquiries, and resolve queries
  • Manage databases and perform administrative tasks
  • $60,000 - $70,000 per annum + Superannuation + approved overtime (depending on experience)
  • Baulkham Hills location, Monday-Friday, 8:30am-5pm

About You

  • Previous experience in a call centre/customer service environment required
  • Insurance/claims experience highly regarded
  • Excellent customer service skills, top communication skills, problem-solving, time management, and interpersonal skills

What We Offer

  • Terrific training program
  • Paid approved overtime
  • Supportive team and company culture
  • Onsite parking, parklands, shops, gym, and spacious offices

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