Claims Specialist
16 hours ago
Job Overview
Kennedy Reid is seeking a highly skilled Claims Consultant to join their team. As a Claims Consultant, you will play a critical role in coordinating and supporting initiatives related to the evaluation, processing, and handling of insurance claims.
About the Role
- Coordinate and support the evaluation, processing, and handling of insurance claims
- Provide support to allocating Assessors
- Assist with reports and updates
- Review claims to ensure invoicing requirements are met and update accounts as necessary
- Manage a portfolio of claims
- Conduct outbound and inbound phone calls to resolve queries and provide customer service
Requirements
- Previous experience in a call centre/customer service environment required
- High regard for insurance/claims experience
- Excellent customer service skills
- Strong communication skills (verbal and written)
- Problem-solving, time management, and interpersonal skills
Salary and Benefits
$60,000 - $70,000 per annum + superannuation + approved overtime (depending on experience)
About Us
Kennedy Reid provides specialist Insurance Assessment and Claims Management services to the insurance industry by assisting clients with processing their claims efficiently and effectively, achieving the best result for the customer.
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