HR Systems Specialist

3 weeks ago


Brisbane, Queensland, Australia Talentpath Full time

HR Systems Specialist Role Overview

We are seeking a skilled HR Systems Specialist to join our team at Talentpath. As an HR Systems Specialist, you will be responsible for managing a portion of the business within our shared services model, focusing on standardization, streamlining, and creating efficiencies within new systems (SuccessFactors).

Key Responsibilities:

  • Manage a portion of the business within the shared services model, focusing on standardization, streamlining, and creating efficiencies within new systems (SuccessFactors).
  • Ensure timely resolution of issues via ticketing system, and effective escalation to appropriate personnel.
  • Support system-related tasks such as workflows and onboarding procedures.
  • Collaborate with stakeholders to troubleshoot and resolve issues efficiently.
  • Contribute to the development of processes and standardization for common queries and tasks.
  • Assist with classifications, and optimization efforts within the new systems.

About You:

  • Strong troubleshooting skills with a proactive approach to problem-solving.
  • Comfortable with ambiguity and adaptable to changing environments.
  • Excellent customer service skills with a solution-oriented mindset.
  • Background in HR administration, IT Support or Systems focused roles would work well.
  • Ability to work collaboratively in a fast-paced, lean environment.
  • Experience with ticketing systems is advantageous.
  • Knowledge of HR systems such as SuccessFactors is a must.

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