Senior System Specialist

3 weeks ago


Brisbane, Queensland, Australia Mansell Taylor Consulting Full time

As a Senior System Specialist at Mansell Taylor Consulting, you will be instrumental in the ongoing support and operation of the Ascender/Ceridian aPay platform. You will provide expertise in managing user requests through the Service Desk and ensure seamless integration with SuccessFactors Employee Central, learning management systems (LMS), and APIs. Your work will contribute to enhancing the efficiency and effectiveness of our clients' payroll and HR systems.

Key Responsibilities:
  • Support the operational management of Ascender/Ceridian aPay modules.
  • Manage and resolve user requests via the Service Desk.
  • Oversee the integration of SuccessFactors Employee Central, LMS, and other modules.
  • Provide support for system configuration, release management, and product enhancements.
  • Liaise with multiple business areas to align IT services with business needs.
About You:
  • You will bring a mix of technical and stakeholder engagement skills, with experience in payroll or HR systems.
  • Intermediate to advanced SQL query-writing skills.
  • Strong understanding of database design, system configuration, and release management.
  • Ability to engage effectively with stakeholders across different business areas.
  • Proven ability in user maintenance, issue investigation, and resolution.
  • Experience managing enhancement requests, SaaS releases, and minor upgrades.


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