Senior System Specialist

3 weeks ago


Brisbane, Queensland, Australia Mansell Taylor Consulting Full time
About the Role

Mansell Taylor Consulting is seeking a highly skilled Senior System Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the seamless integration and support of our clients' payroll and HR systems.

Key Responsibilities
  • Operational Management: Support the day-to-day management of Ascender/Ceridian aPay modules, ensuring efficient and effective system performance.
  • User Support: Manage and resolve user requests via our Service Desk, providing timely and accurate support to our clients.
  • Integration and Configuration: Oversee the integration of SuccessFactors Employee Central, learning management systems (LMS), and other modules, ensuring seamless data exchange and system functionality.
  • System Enhancements: Provide support for system configuration, release management, and product enhancements, working closely with our development team to deliver high-quality solutions.
  • Stakeholder Engagement: Liaise with multiple business areas to align IT services with business needs, ensuring effective communication and collaboration.
Requirements
  • Technical Expertise: Experience in HR/Payroll systems and business process management, with a strong understanding of database design, system configuration, and release management.
  • SQL Query Writing: Intermediate to advanced SQL query-writing skills, with the ability to analyze and optimize system performance.
  • Stakeholder Engagement: Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders across different business areas.
  • Problem-Solving: Proven ability to investigate and resolve complex technical issues, with a focus on delivering high-quality solutions.
About You

We are looking for a highly motivated and experienced Senior System Specialist who is passionate about delivering exceptional service and support to our clients. If you have a strong technical background, excellent communication skills, and a passion for problem-solving, we would love to hear from you.



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