Hotel Operations Manager

4 weeks ago


Broome, Australia Cable Beach Club Resort & Spa Full time

Cable Beach Club Resort & Spa is a world-renowned resort located on the stunning Cable Beach in Western Australia. We are seeking a highly experienced Duty Manager to join our Front Office team on a full-time, ongoing basis.

The successful candidate will be responsible for:

  • Ensuring exceptional service standards across the Front Office department
  • Managing room inventory and sales to optimize revenue
  • Coordinating guest arrivals and departures with precision
  • Analyzing departmental costs to ensure performance against budget
  • Providing training and mentoring to Front Office staff
  • Resolving guest complaints and issues in a timely and professional manner
  • Performing Night Audit duties when required
  • Leading the department in the absence of the Front Office Manager

To be successful in this role, you will require:

  • A Bachelor's degree or Diploma in Hospitality Management or a related field
  • Front Office supervisory experience in a 4 or 5-star hotel or resort
  • Excellent organizational, time management, and computer literacy skills
  • Strong attention to detail, interpersonal, and communication skills
  • A high standard of personal presentation
  • A current manual driver's license
  • The ability to work 24-hour rotational shifts

We offer a competitive industry salary, full-time role, discounts for resort facilities, relocation assistance, and subsidized staff accommodation.

Cable Beach Club Resort & Spa is one of Australia's most highly-awarded resort holiday destinations, offering superb career opportunities in the hospitality industry for staff committed to excellence.



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