Disability Program Coordinator

4 weeks ago


Bendigo, Victoria, Australia Hearth Support Services Full time
Job Description:

Hearth Support Services, a renowned NDIS Registered Service Provider, is seeking an experienced and compassionate Disability Case Manager to join our team at our Central Bendigo office.

We foster a nurturing environment that supports and engages with participants and support workers, providing exceptional care through long-term relationships.

The successful candidate will be responsible for building and maintaining connections between participants and their Hearth Support Worker teams, assessing participant needs, and developing tailored support programs.

Key Responsibilities include:

  • Relationship Building: Establish and maintain strong relationships between participants, support coordinators, house supervisors, and other external stakeholders.
  • Participant Needs Assessment: Accurately assess participant requirements and develop effective support programs to meet their unique needs.
  • Team Leadership: Lead the Support Worker teams to provide responsive, person-centered care that enables participants to progress towards their goals.
  • Reporting and Compliance: Prepare accurate reports on participant progress, ensuring compliance with Hearth policies and procedures.

Required Skills and Qualifications:

  • Proven experience in the disability sector, preferably in a supervisory or managerial role.
  • Professional level of administrative and business communication skills, including case noting and report writing.
  • Excellent time management and organisational skills.
  • Client-centred approach with ability to advocate for participants and understanding of complex disability and trauma.

Benefits:

  • A competitive estimated salary range of $60,000 - $80,000 per annum, based on location and experience.
  • Flexible working hours and option to work remotely.
  • Travel compensation, work laptop, and mobile phone provided.
  • Opportunities for career development and progression within the organisation.


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