Current jobs related to Operational Customer Service Leader - Brisbane, Queensland - beBeeLeadership
-
Sales Executive
2 weeks ago
Brisbane, Queensland, Australia Leader Full timeAbout the RoleAs a Sales Executive, you will be responsible for driving sales of Breeze Connect's telco services and hardware solutions. You will work closely with our national account management team, support resellers, and help onboard new partners. This is a hands-on role with plenty of opportunity to make an impact.Key ResponsibilitiesMake 60 quality...
-
Sales Executive
3 weeks ago
Brisbane, Queensland, Australia Leader Full timeAbout the RoleAs a Sales Executive, you will be responsible for driving sales of Breeze Connect's telco services and hardware solutions. You will work closely with our national account management team, support resellers, and help onboard new partners. This is a hands-on role with plenty of opportunity to make an impact.Key ResponsibilitiesMake 60 quality...
-
Sales Executive
3 weeks ago
Brisbane, Queensland, Australia Leader Full timeAbout the RoleAs a Sales Executive, you will be responsible for driving sales of Breeze Connect's telco services and hardware solutions. You will work closely with our national account management team, support resellers, and help onboard new partners. This is a hands-on role with plenty of opportunity to make an impact.Key ResponsibilitiesMake 60 quality...
-
Customer Operations Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeLeader Full time $100,000 - $120,000As a seasoned customer operations leader, you'll oversee a dynamic team dedicated to delivering exceptional experiences. This role involves hands-on coaching, resolving complex issues, and continuously improving support processes.This is an opportunity for a seasoned professional who thrives in fast-paced environments and drives results. You'll serve as the...
-
Customer Service Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerService Full time $90,000 - $120,000We are seeking a dynamic leader to join our customer service team. As the Customer Service Manager, you will be responsible for overseeing all customer service operations, ensuring excellence in every client interaction.About the RoleAs the Customer Service Manager, you will lead a large, dedicated team, drive continuous improvement, and introduce new...
-
Customer Service Team Leader
2 weeks ago
Brisbane, Queensland, Australia Austcorp Executive Full timeNational family owned and operated business- Manufacturer of building supplies- Grow and develop with this supportive company**Company Overview**:Our client is a leading family owned and operated building supplies company, specializing in providing high-quality construction materials and exceptional service to their valued customers.To strengthen their...
-
CUSTOMER SERVICE LEADER
1 week ago
Brisbane, Queensland, Australia beBeeLeadership Full time $52,500 - $56,000Customer Service LeaderAs a seasoned professional, you will have the opportunity to lead a dynamic team of customer service experts. Your primary objective will be to drive sales growth and build strong relationships with customers.You will be responsible for creating a positive work environment that fosters collaboration and open communication among team...
-
Customer Service Operations Lead
2 weeks ago
Brisbane, Queensland, Australia beBeeoperations Full time $131,080 - $144,381About the RoleWe are seeking an experienced leader to fill the position of Operations Manager, Customer Engagement and Student Services. This individual will be responsible for contributing to strategic and operational planning processes to ensure the delivery of high-quality customer and student services that support vocational education and training...
-
Customer Service Network Leader
2 weeks ago
Brisbane, Queensland, Australia beBeeGeneral Full time $120,000 - $180,000General Manager Customer Service NetworksWe are seeking a highly experienced General Manager to lead our customer service networks nationwide. As a key member of our executive team, you will be responsible for shaping strategy, culture, and performance across our extensive branch network.Oversight and optimisation of a network of multiple branches...
-
Customer Service Team Leader
2 weeks ago
Brisbane, Queensland, Australia Metcash Full timeCustomer Service Team Leader - 12 Month FTCFrom product specialists to our category managers, our Sales & Operations team are the movers and shakers keeping local retailers open for business. With their data-driven solutions and access to the homegrown brands customers love, they give family-owned business the opportunity to thrive.If you're a proactive...
Operational Customer Service Leader
3 weeks ago
We are seeking a dynamic and experienced Customer Service Manager to lead our customer service operations with expertise.
Key Responsibilities- Lead, mentor, and motivate a team of customer service specialists to deliver exceptional service to clients.
- Manage the full employee lifecycle, including recruitment, onboarding, training, performance reviews, and professional development.
- Develop, implement, and review customer service policies, programs, and procedures to enhance the customer experience and align with company goals.
- Analyze performance metrics to improve operational efficiency, call handling times, first-contact resolution, and service quality.
- At least 1+ years of experience in customer service management or team leadership, preferably in technical industries.
- Proven Bachelor Degree or equivalent.
- Experience in developing and implementing customer service procedures, SLAs, and performance metrics.
- Exceptional communication and interpersonal skills to liaise with technical staff and clients.
- Proficiency with CRM systems and standard office software.
To be considered, please submit your resume and cover letter outlining your suitability for this role.
