Partner Ecosystem Development Manager

2 weeks ago

Sydney, New South Wales, Australia beBeePartnership Full time $98,421 - $155,997
Partner Ecosystem Development Manager

We are seeking a highly skilled and motivated Partner Ecosystem Development Manager to join our team.

About the Role

The Partner Ecosystem is critical to our continued growth and success. Our partners play a vital role in scaling our go-to-market strategy and enabling the success of our customers on our Experience Management Platform.

This role will be responsible for ensuring our customers have an exceptional experience when interacting with our partners, just like they would expect from us.

Key Responsibilities
  1. Develop and deliver technical capabilities to support partner success
  2. Drive customer success through account management within partner organizations
  3. Evaluate partner performance across a portfolio of partner-delivered and ongoing success customer programs
  4. Recommend and monitor changes to improve partner success
  5. Address and resolve escalations related to partner delivery of implementation and managed services
Requirements
  • Proven track record of driving large-scale partner programs
  • Strong influencing skills to align stakeholders and drive joint success
  • Data-driven insights to optimize partner performance
  • Able to synthesize complex information into clear, actionable insights
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

You will have the chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.

Join us and contribute to our mission of bringing humanity, connection, and empathy back to business.

Frequently Asked Questions

Q: What is the expected salary range for this role?

A: Salary ranges vary based on location and experience.

Q: What benefits does the company offer?

A: We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

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