Centre Operations Manager

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

Job Description

We are seeking an experienced professional to join our team as a Centre Manager. As a key member of our centre operations, you will be responsible for delivering exceptional customer experiences and driving the growth and profitability of our centres.

Your primary focus will be on building strong relationships with customers, understanding their needs and providing tailored solutions to meet their expectations.

  • Create exceptional experiences every interaction by delivering high-quality service and support.
  • Work closely with the centre teams to ensure they have everything they need to thrive.
  • Drive profitability through supporting sales or additional services and ancillary income.
  • Train, manage and mentor community teams to be the best they can be.

Required Skills and Qualifications

To succeed in this role, you will require:

  • A positive, inspiring attitude and a passion for delivering exceptional customer experiences.
  • An appetite for challenge and ability to adapt to fast-changing situations.
  • A strong approachable and influential style, with excellent communication skills.
  • An eye for detail and commitment to maintaining high standards.
  • Self-motivation and initiative to solve problems and deliver results.
  • A people-focused approach, with a willingness to understand and deliver what your team needs to thrive.

Benefits

We offer a competitive package that includes:

  • A fantastic work environment that fosters collaboration and innovation.
  • A structured training and development programme designed to nurture your ambition.
  • Opportunities for career development and increased responsibility over market centre operations or sales.

About the Role

This is an exciting opportunity to join our team and contribute to the success of our centres. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

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