Supervisor of Client Onboarding

2 weeks ago

Melbourne, Victoria, Australia beBeeOnboarding Full time $96,000 - $121,000
Senior Onboarding Specialist

We are on a mission to revolutionize the food and beverage industry by providing an all-in-one platform for businesses to manage orders, process payments, and discover new products and services that enhance their operations.

As a seasoned and self-motivated Senior Onboarding Specialist, you will be part of our dedicated Supplier Onboarding team, responsible for guiding hospitality suppliers through the onboarding process from initial setup to full adoption.

Key Responsibilities:
  • End-to-end onboarding: Guide hospitality suppliers through the onboarding process, ensuring they're set up for success.
  • Project management & training: Manage onboarding projects, map out processes, and deliver training that empowers suppliers to use our platform confidently.
  • Problem-solving & process improvements: Identify common customer challenges and proactively develop better solutions to enhance the onboarding experience.
  • Customer collaboration: Work closely with suppliers to gather both functional and technical requirements, ensuring our platform meets their needs.
  • Solution design: Translate requirements into actionable onboarding plans, including high-level solution designs and system configurations.
  • Testing & troubleshooting: Participate in testing and manage technical escalations through to resolution, working closely with internal teams to resolve issues efficiently.
  • Project tracking & reporting: Maintain project plans with clear tasks, milestones, and timelines, ensuring smooth execution.
Requirements:
  • 3-5 years of experience in an implementation, onboarding, or project management role (ideally within SaaS, tech, or hospitality industries).
  • A strong ability to establish and manage clear project goals and timelines, ensuring successful delivery.
  • Experience in process optimisation and best practices, with a focus on continuous improvement.
  • Strong communication skills – you can break down technical concepts and convey key messages clearly.
  • A proactive, can-do attitude with a knack for problem-solving and influencing outcomes.
  • The ability to juggle multiple priorities and meet tight deadlines without compromising quality.

We value teamwork and strive to see each other succeed. If you are highly results-oriented, ready for a new challenge, and able to hit the ground running, we want to hear from you

  • Client Onboarding

    1 week ago

    Melbourne, Victoria, Australia Xeople Full time

    OverviewAbout XeopleAt Xeople, we don't just make "rec tech" - we power the people who power Australia's workforce. From healthcare heroes to hospitality teams, from classrooms to community care, our products - Entire OnHire and XeopleRecruit - drive staffing agencies and keep industries moving. Headquartered in Seaford (Vic), we're a fast-growing,...

  • Client Onboarding

    1 week ago

    Melbourne, Victoria, Australia Xeople Full time

    OverviewAbout XeopleAt Xeople, we don't just make "rec tech" - we power the people who power Australia's workforce. From healthcare heroes to hospitality teams, from classrooms to community care, our products - Entire OnHire and XeopleRecruit - drive staffing agencies and keep industries moving. Headquartered in Seaford (Vic), we're a fast-growing,...

  • Client Onboarding Administrator

    5 days ago

    Melbourne, Victoria, Australia Eightcap Full time

    OverviewWe are looking for a Client Onboarding Administrator to support Eightcap's growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems.The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver results...

  • Client Onboarding Lead

    2 weeks ago

    Melbourne, Victoria, Australia Qed Legal Llp Full time

    Client Onboarding LeadHertfordshireWe're currently working with a fabulous leading regional law firm in Hertfordshire, currently looking to add to their growing compliance function.Now looking for someone to move into a supervisory role managing a small team, ensuring stellar client service and regulatory standards.The roleSupervise and mentor New Business...

  • Client Onboarding Administrator

    6 days ago

    Melbourne, Victoria, Australia Eightcap Full time

    OverviewWe are looking for a Client Onboarding Administrator to support Eightcap's growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems. The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver...

  • Client Onboarding Administrator

    1 week ago

    Melbourne, Victoria, Australia EightCap Full time $104,000 - $130,878 per year

    We are looking for a Client Onboarding Administrator to support Eightcap's growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems. The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver results in a...

  • Client Onboarding Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Eightcap Full time $104,000 - $130,878 per year

    We are looking for a Client Onboarding Administrator to support Eightcap's growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems. The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver results in a...

  • Client Onboarding Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeOnboarding Full time $80,000 - $110,000

    We are a forward-thinking organization with a mission to deliver top-rated products using cutting-edge technology and provide seamless client experiences.Our innovative approach to finance has achieved significant global success and growth, making us a market leader in the field. We are seeking a skilled professional to fill the role of Client Onboarding...

  • Client Onboarding Administrator

    7 days ago

    Melbourne, Victoria, Australia Eightcap Full time

    OverviewWe are looking for a Client Onboarding Administrator to support Eightcap's growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems. The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver...

  • Client Onboarding Administrator

    7 days ago

    Melbourne, Victoria, Australia Eightcap Full time

    OverviewWe are looking for a Client Onboarding Administrator to support Eightcap's growth on a temporary basis by managing the onboarding of new client accounts and maintaining accurate client information across our systems. The ideal candidate will have a strong background in account administration and client service, with a proven ability to deliver...