Assistant Field Operations Manager

5 days ago


Melbourne, Victoria, Australia Roy Morgan Research Full time
Job Summary

We are seeking a highly motivated and organized Assistant Field Manager to join our dynamic team at Roy Morgan Research. As a key member of our field operations team, you will be responsible for managing a team of interviewers, ensuring the successful execution of high-profile research projects, and contributing to the growth and development of our organization.

Key Responsibilities
  • Team Management: Recruit, train, and support a team of interviewers, providing ongoing guidance and coaching to ensure they have the skills and resources needed to excel in their roles.
  • Project Management: Assist in managing workforce allocation, ensuring optimal interviewer coverage for each research project, and collaborating with internal teams to oversee the production and distribution of field materials.
  • Operational Excellence: Develop and enhance training materials, implement training programs, and maintain regular communication with project staff, management, and other field staff to ensure well-planned and managed projects.
  • Logistics and Administration: Manage field logistics and administrative tasks, including scheduling, onboarding/offboarding, training, and performance tracking.
  • Quality Assurance: Ensure accuracy and suitability of survey questionnaires, sample management procedures, and workflows impacting field operations, and identify operational improvement opportunities and promptly resolve any issues or queries.
Requirements
  • Positive Attitude: A positive, motivating, can-do attitude is essential for success in this role.
  • Communication Skills: Excellent verbal and written communication skills are required to effectively manage teams and communicate with stakeholders.
  • Organizational Abilities: Strong organizational abilities, capable of managing multiple priorities simultaneously, are necessary to ensure the successful execution of projects.
  • Collaboration: A positive and collaborative attitude, with a passion for working as part of a team, is essential for success in this role.
  • Technical Skills: Competency in Microsoft Office tools (Word, Excel, PowerPoint, and Outlook) is required, and familiarity with statistical tools and their application in research analysis is an advantage.
What We Offer
  • Career Progression: As a high-performing individual, you will have excellent opportunities to advance in the field or operations management, and we are committed to nurturing your talent and helping you achieve your professional goals.
  • Vibrant Work Culture: Experience the energy and camaraderie of our close-knit team of established market research professionals, and enjoy a range of corporate discounts and benefits.
  • Competitive Rewards: Enjoy a competitive salary package that reflects your skills and contributions, and take advantage of our annual flu vaccine, funded Employee Assistance Program (EAP), and regular company social events.


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