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Field Operations Manager
2 months ago
We are seeking a highly motivated and experienced Field Operations Manager to join our dynamic team at Roy Morgan Research. As a key member of our operations team, you will be responsible for leading and managing a team of field staff, ensuring the successful execution of high-profile research projects.
Key Responsibilities- Recruit, train, and support a team of field interviewers, providing ongoing guidance and coaching to ensure high-quality data collection.
- Manage workforce allocation, ensuring optimal interviewer coverage for each research project, and identify operational improvement opportunities.
- Develop and enhance training materials, implement training programs, and maintain regular communication with project staff, senior management, and other field staff.
- Provide accurate reporting on project budgets, KPI targets, and progress for key stakeholders, and manage field logistics and administrative tasks.
- Collaborate with internal teams to oversee the production and distribution of field materials, and ensure accuracy and suitability of survey instruments, sample management procedures, and workflows impacting field operations.
- A positive, motivating, and can-do attitude, with experience leading and managing a team.
- Strong organizational abilities, capable of managing multiple priorities simultaneously, and excellent verbal and written communication skills.
- A positive and collaborative attitude, with a passion for working as part of a team, and competency in Microsoft Office tools (Word, Excel, PowerPoint, and Outlook).
- Experience managing a dispersed or field team, or within market research, is desirable, and familiarity with statistical tools and their application in research analysis is an advantage.
- Career progression opportunities, with a commitment to nurturing your talent and helping you achieve your professional goals.
- A vibrant work culture, with collaboration and support as the foundation of our success.
- Competitive rewards, including a salary package that reflects your skills and contributions, and corporate discounts on health insurance, MYKI passes, and entertainment events.
- Meaningful benefits, including an annual flu vaccine, funded Employee Assistance Program (EAP) for you and your family, and regular company social events.
Roy Morgan Research is a leading market and social research company, with a legacy spanning over 80 years. We are committed to building an inclusive workplace culture that reflects our community, and welcome applications from diverse backgrounds and community groups, including Aboriginal and Torres Strait Islander peoples.
