Tech Support Professional with Hands-On Experience

1 week ago


Sydney, New South Wales, Australia Career Panacea Full time

Are you looking for a career in tech support? We offer an exciting opportunity to gain hands-on experience in a multi-layered client-server environment.

About the Role

We are seeking a highly motivated and detail-oriented Tech Support Professional to join our team. As an intern, you will work alongside experienced professionals to diagnose and resolve a wide range of Windows applications and networking problems.

Key Responsibilities:

  • Interact with various computer platforms in a LAN/WAN environment
  • Diagnose and quickly resolve Windows applications and networking issues
  • Troubleshoot network connectivity issues
  • Coordinated vendor support efforts
  • Escalate complex issues to Tier 3 support teams when necessary
  • Perform preventative maintenance tasks on computers and equipment
  • Conduct remedial repairs on computers and equipment

What You Will Gain:

  • Hands-on industry exposure to bridge the gap between education and employment
  • Potential for securing a job following internship completion
  • Low placement fee only charged upon successful placement
  • Opportunity to work alongside professionals, expanding your network and competencies
  • Wealth of knowledge and transferable skills gained through this internship

Estimated Salary: $45,000 - $60,000 per year



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