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High-Tech IT Specialist

1 month ago

Sydney, New South Wales, Australia Telstra Full time

Welcome to Telstra, a global leader in telecommunications and technology.

We are currently seeking an experienced IT professional to join our team as a High-Tech IT Specialist - Executive Support. This is a technical role that requires strong computer skills, attention to detail, and excellent communication abilities.

About the Role

This position involves providing complex technical advice and support to executives and other staff members within the company.

Key responsibilities include:

  • Providing technical guidance and troubleshooting for various software and hardware platforms
  • Developing and delivering training sessions on new technologies and systems
  • Maintaining documentation of technical processes and procedures
  • Collaborating with cross-functional teams to identify and implement service improvements
  • Participating in projects to introduce new products, services, and processes

You will work closely with our Tech Bar / Kiosk team to understand incident drivers and coach scalable solutions.

What We Offer

Telstra provides a competitive salary package, including benefits such as flexible working arrangements, unlimited learning opportunities, and a comprehensive parental leave policy.

In addition, you can expect to grow professionally and personally in a dynamic and inclusive work environment.

Estimated Salary: $100,000 - $120,000 per annum, depending on experience.