Tech Support Specialist
1 day ago
Award-Winning MSP Seeks Tech Support Specialist
Sydney, NSW
Saul Recruitment is partnering with a reputable and award-winning multi-branch midsize MSP to find a skilled Tech Support Specialist for their Sydney office. This role will be ideal for a positive, flexible, and results-driven individual who takes ownership of tasks through to completion and enjoys working in a fast-paced environment.
About the Role:
- Provide Level 1 technical support/administration for multiple client environments
- Perform troubleshooting tasks, problem diagnosis, resolution, or escalate further to specialist teams
- Periodic onsite visits to client sites
- Provide continual improvement recommendations
- Maintain accurate records and ensure documentation is up to date
What We Offer:
- $45,000 - $50,000 base + super, commensurate with skills and experience
- Tertiary IT qualifications or industry certifications are favourable but not essential
- Opportunities for training, certification, and career development
- A collaborative and highly-skilled team working on cutting-edge cloud technology
- An open, supportive, and collaborative culture and management style
About You:
- You are a customer-driven individual with strong interpersonal and communication skills
- You enjoy multitasking and managing competing priorities in a fast-paced environment
- You are a team player, ready to contribute whatever it takes or play any role on a team to get the job done
How to Apply: If you're a motivated and skilled tech professional looking for a new challenge, please submit your application today
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