Building Relationships Professional

6 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $55,000 - $80,000
Client Relations Agent

We are seeking a skilled Client Relations Agent to join our team. This is an exciting opportunity for a motivated and organized individual to take on a key role in delivering exceptional service to our clients.

The successful candidate will be responsible for:

  • Induction and training of new staff members to ensure they have the necessary skills and knowledge to excel in their roles.
  • Providing front-line communication with clients and key stakeholders, building strong relationships and resolving any issues that may arise.
  • Identifying opportunities to improve efficiencies within our current software systems and implementing changes to enhance our overall operations.
  • Developing and maintaining in-depth knowledge of NDIS queries and providing expert guidance to colleagues and clients.
  • Working closely with therapy staff and team leaders to ensure optimal service delivery and meet client needs.

This role offers a unique chance to make a significant impact on the lives of others, resulting in a deep sense of satisfaction and reward.

To succeed in this role, you will require:

  • A strong work ethic and professional demeanor.
  • Excellent communication skills, both written and verbal.
  • Highly organized with exceptional time management and prioritization abilities.
  • Flexibility and adaptability to respond to changing circumstances.
  • A go-getter attitude with initiative and a proactive approach to work.

As a valued member of our team, you will enjoy:

  • Flexible working arrangements to support your work-life balance.
  • Access to benefits, discounts, and rewards with premier retail and service partners.
  • An Employee Assistance Program (EAP) to support your mental health and wellbeing.
  • Clear career progression opportunities to help you grow and develop.
  • Necessary hardware and tools to enable you to perform your job effectively.

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