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Client Technology Officer

2 months ago


Canberra, ACT, Australia Unisys Full time
About the Role

The Client Technology Officer is a key member of the Unisys team, responsible for leading the technology program on leading Unisys accounts and assisting the sales and Client Executive and operational teams in delivering the contracted services.

Key Responsibilities
  • Architecture: Manage, use, and maintain IT/technology architecture models and create a client-specific strategy for the area.
  • As Client CTO, serve as a trusted advisor to the customer in technology-related matters.
  • Work in partnership with the client executive and operational teams to identify new opportunities to expand our portfolio of contracted services.
  • Drive internal offering & capability development to meet client needs. Provide feedback and input while working with our portfolio and capability units.
  • Identify, evaluate, and recommend Proof of Concepts, Proof of Value, and other solutions that contribute towards building a business case for the customer in respect of new, enhanced, or different technologies that would serve its purposes better.
  • Prepare and deliver technical presentations and demonstrations.
  • Innovation & Leadership: Drive and coordinate the Applied Innovation and Service Excellence programs.
  • Be an ambassador for the Unisys Service Lines, educating both the Unisys Account teams and Client personnel on the Unisys future strategy, service roadmaps, and overall solution architecture.
  • Contribute to the technical dimension of Account Plan and produce annual account technology roadmap.
  • Client Relationship: Drive up client satisfaction and identify new opportunities to increase client value.
  • Technical single point of contact and primary Unisys technical representative.
  • Work with Client C-suite to ultimately deliver Unisys growth.
  • Projects & Change Management: Analyze and manage customer requirements, and work with the project/change team to develop project plans and associated documents needed to deliver the solution.
  • Work with the Change/Project team.
  • Communicate solution architectural design and service specifics to Client stakeholders.
Requirements
  • NV1 Security Clearance is required for this role.
  • Expertise in IT Service Delivery or Presales.
  • Experience as technical lead for a major technology implementation or technical project/program.
  • Bachelor's degree in a technology-related field or equivalent experience.
  • At least 15 years' experience as an IT Architect, CTO, and Innovation leader.
  • Driven, self-motivated, and distinctive personality who is able to motivate himself and others.
  • Strong know-how in Digital Workplace and the subcomponents required to deliver a modern digital workplace.
  • Must be eligible for Security Check (SC) level security clearance.
About Unisys

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status, or any other category protected by law.