Customer Experience Associate

2 weeks ago


Sydney, New South Wales, Australia Coles Express Full time
About Coles Express

Coles Express is Australia's largest single branded mobility and convenience retail network, acquired by Viva Energy Retail. Our stores provide a wide range of products and services to meet the needs of local and on-the-move customers.

Role Overview

We are seeking a Customer Service Representative to join our team at Coles Express. This is an exciting opportunity for someone who is passionate about delivering great customer experiences and working in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service by being friendly, approachable, and knowledgeable about our products and services.
  • Ensure the store is always clean, stocked, and welcoming for customers.
  • Handle cash and promote monthly specials and products to increase sales.
  • Focus on ensuring safety standards are met at all times.
  • Work independently and follow set instructions to achieve goals and objectives.
  • Deliver high-quality results through site presentation and stock management.
Requirements
  • A strong commitment to providing excellent customer service.
  • Ability to work flexible hours, including late nights, early mornings, and weekends.
  • Physical ability to be on your feet for long periods and perform moderate to heavy lifting and reaching.
What We Offer

We offer a competitive salary of around $55,000 per year, depending on experience and location. You will also receive training and development opportunities to help you grow in your career.

We are committed to building a diverse and inclusive team that reflects the communities we serve. If you are passionate about delivering great customer experiences and have the skills and qualifications required, we encourage you to apply for this role.



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