Business Development Manager

3 weeks ago

North Sydney Council, Australia Data#3 Ltd Full time
Job Description

At Data#3 Ltd, we're seeking a highly skilled Customer Success Manager to drive meaningful customer outcomes and make a lasting impact.

Data#3 Ltd is an ASX200 listed company with over 1,400 employees, headquartered in Brisbane with facilities across 12 locations in Australia and Fiji. Our culture is built on five core values: Honesty, Excellence, Agility, Respect, and Teamwork (HEART).

We offer a full-time, hybrid role based in either Sydney or Brisbane, with opportunities for continuous learning and professional development. As a Customer Success Manager, you'll play a pivotal role in elevating customer satisfaction and loyalty while shaping long-term success for both our clients and the company.

About the Role
  • You'll be the primary point of contact for assigned customers, helping them navigate their lifecycle journey and achieve their desired outcomes.
  • You'll collaborate with sales, vendors, and internal teams to align customer goals with business objectives.
  • You'll create and execute success plans that drive customer satisfaction, retention, and growth.
Your Key Responsibilities
  • Manage onboarding activities, ensuring customers are fully equipped with the tools and resources they need.
  • Drive adoption programs and remove any barriers to ensure smooth customer experiences.
  • Present and discuss technology roadmaps, aligning them with customer needs and future requirements.
  • Provide data-driven insights to enhance customer success initiatives and improve overall processes.
What We Offer
  • A competitive salary range of $110,000 - $140,000 per annum, depending on experience.
  • The opportunity to work with a dynamic, growth-focused team and contribute to the company's success.
  • A collaborative environment where you can thrive and grow professionally.
  • Access to training and development opportunities to enhance your skills and expertise.

If you're passionate about delivering exceptional customer experiences and ready to take the next step in your career, apply now

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