Key Driver of Technical Excellence

3 weeks ago


North Lakes, Queensland, Australia Fuse Recruitment Full time

A leading insurance organisation seeks a highly skilled technical professional to strengthen and advance the capabilities of their Recoveries & Settlements team. This critical role is essential in building technical expertise, enhancing performance, and minimising claims leakage through strategic development programs.

About the Opportunity

You'll work closely with team leaders and technical coaches to create a positive impact and support operational success. As a Key Driver of Technical Excellence, you'll have the opportunity to shape the claims management strategy within a supportive, growth-focused organisation.

  • Competitive salary: $120,000 - $150,000 per annum

This role offers a unique opportunity to make a tangible difference in team capability and performance.

Job Description

The successful candidate will be responsible for developing and implementing strategic capability-building programs to elevate team performance. You'll collaborate with technical coaches and team leaders to reduce claims leakage and create a career progression framework for skill development.

As a key member of the team, you'll oversee onboarding processes for new team members, ensuring smooth integration. You'll also set measurable goals for team development, including turnover and retention metrics, and evaluate and report on training outcomes to drive continuous improvement.

Requirements
  • Background in technical skills development or insurance motor claims management
  • Proven experience in designing and evaluating impactful training programs
  • Strong leadership and communication skills for engaging a wide range of stakeholders
  • Ability to identify and address skill gaps to align with business objectives
  • Demonstrated success in developing innovative solutions for capability enhancement
  • Passionate about fostering a culture of learning, growth, and collaboration

Fuse Recruitment specialises in recruitment for the insurance industry and actively sources for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you.



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