Technical Capability Specialist

1 day ago


North Lakes, Queensland, Australia Fuse Recruitment Full time
Job Title: Technical Capability Specialist

Fuse Recruitment, a specialist recruitment agency for the insurance industry, is seeking an experienced Technical Capability Specialist to strengthen and advance the capabilities of our clients' Recoveries & Settlements teams.

About the Role:

This role is essential in building the technical expertise of team members, enhancing performance, and minimising claims leakage through strategic development programs. You will work closely with team leaders and technical coaches to create a positive impact and support operational success.

Key Responsibilities:
  • Develop and implement strategic capability-building programs to elevate team performance
  • Collaborate with technical coaches and team leaders to reduce claims leakage
  • Create and manage a career progression framework for skill development
  • Oversee onboarding processes for new team members, ensuring smooth integration
  • Set measurable goals for team development, including turnover and retention metrics
  • Evaluate and report on training outcomes, with a focus on continuous improvement
What We Offer:
  • A competitive salary range of $120,000 - $150,000 per annum, depending on experience
  • Comprehensive training and development pathways to enhance your skills and knowledge
  • Access to cutting-edge technology and resources to support your work
  • A collaborative and high-performance work culture that values integrity and excellence
About Us:

Fuse Recruitment specialises in recruitment for the insurance industry and actively sources for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you.



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