Sales Coordinator

3 weeks ago


Melbourne, Victoria, Australia DP World Australia Full time

About the Role

The Sales Coordinator will play a crucial role in enhancing the efficiency and effectiveness of our sales team by managing administrative tasks and providing essential support.

Key Responsibilities

  • Provide support to the sales team
  • Provide quotations to customers
  • Assist with the management of quote register and updating expiring quotes
  • Update and maintain the changing rates per market conditions
  • Liaise with overseas offices on sales leads, opportunities, and requests for pricing
  • Support new client account set up
  • Support the business with marketing materials, new business, rate alignments, changes in market conditions and industry notifications
  • Maintain and update customer information in the CRM system, ensuring data accuracy, support Senior Directors Commercial
  • Utilize the CRM to track sales activities, customer interactions, and pipeline status
  • Identify and implement process improvements to enhance the efficiency of sales operations

About You

The successful candidate will possess the following:

  • Cargowise experience advantageous
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Previous experience in Customer Service or Administration
  • Excellent communication skills both written and verbal, with an excellent telephone manner
  • Proven time management skills
  • A passion to achieve targets
  • Strong customer service skills and attention to detail

As we provide an essential service to the Australian economy, we require candidates to be able to demonstrate that they are vaccinated against COVID-19.

Supporting Equality

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.



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