Customer Service and Logistics Coordinator

3 weeks ago


Frenchs Forest, New South Wales, Australia imei Full time

About the Role

Imei is seeking a skilled Customer Service and Logistics Specialist to join their team in a fast-paced environment.

As a key member of the team, you will be responsible for delivering exceptional customer service via email, phone, and live chat, ensuring all customers receive timely and effective support.

Key responsibilities include:

  • Providing 1st level service and support to customers
  • Maintaining databases of logistics information
  • Coordinating and servicing all equipment
  • Performing administrative duties and providing support to all departments
  • Maintaining effective communication channels with all departments
  • Maintaining relevant, accurate, and accessible records of all activities

About You

We are looking for a candidate with excellent communication and interpersonal skills, as well as problem-solving and analytical skills with the ability to work through issues.

Previous experience in a logistical support role is preferred but not essential.

Benefits and Perks

  • Free coffee and fresh fruit
  • Close to Sydney's amazing beaches and restaurants
  • Free onsite parking

Imei is passionate about rewarding production and offers a monthly bonus based on customer feedback and support provided.

Through thorough training and knowledge of our products and processes, you will have the opportunity for internal career growth and development.



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