Customer Service and Logistics Expert

4 days ago


Frenchs Forest, New South Wales, Australia imei Full time

At imei, we are seeking a highly skilled Customer Service and Logistics Specialist to join our team in a fast-paced environment.

The ideal candidate will have excellent communication and interpersonal skills, as well as problem-solving and analytical abilities.

This role involves delivering exceptional customer service via email, phone, and live chat, ensuring all customers receive timely and accurate support.

You will work closely with Telstra and other major tech vendors to maximise customer satisfaction and resolve issues efficiently.

In addition to providing top-notch customer service, you will be responsible for order processing, maintaining logistics databases, coordinating equipment services, and performing administrative duties.

If you are a self-motivated individual with a 'can-do' attitude, excellent communication skills, and a passion for delivering exceptional results, we encourage you to apply.

We offer a competitive salary of AU$70,000 - AU$90,000 per annum, depending on experience, plus a range of benefits including free coffee, monthly lunches, and opportunities for career growth.

Through thorough training and ongoing support, you will have the opportunity to develop your skills and advance your career within our organisation.


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