Customer Service Liaison

3 weeks ago


Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time

Job Title: Customer Service Liaison
Job Summary:

Linfox Armaguard Group, a leading secure currency supply chain and technology solutions enterprise, seeks a skilled Customer Service Liaison to join our team. As a key member of our operations team, you will provide exceptional customer service, ensuring seamless communication and coordination with clients and field staff.

Key Responsibilities:

  • Provide customer service over the phone, addressing client inquiries and concerns
  • Ensure accurate and timely updates to our systems, reflecting client requests and job status
  • Coordinate with our technical team to resolve issues and provide assistance as needed
  • Liaise with field staff to coordinate service calls and resolve issues

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Proficient in using computer systems and software
  • Able to build strong relationships with clients and colleagues

About Us:

Linfox Armaguard Group is committed to safety, security, and innovation. We offer a dynamic work environment, opportunities for career growth, and a reputation built on trust and reliability.



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