Customer Service Liaison
3 weeks ago
Job Title: Customer Service Liaison
Job Summary:
Linfox Armaguard Group, a leading secure currency supply chain and technology solutions enterprise, seeks a skilled Customer Service Liaison to join our team. As a key member of our operations team, you will provide exceptional customer service, ensuring seamless communication and coordination with clients and field staff.
Key Responsibilities:
- Provide customer service over the phone, addressing client inquiries and concerns
- Ensure accurate and timely updates to our systems, reflecting client requests and job status
- Coordinate with our technical team to resolve issues and provide assistance as needed
- Liaise with field staff to coordinate service calls and resolve issues
Requirements:
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Proficient in using computer systems and software
- Able to build strong relationships with clients and colleagues
About Us:
Linfox Armaguard Group is committed to safety, security, and innovation. We offer a dynamic work environment, opportunities for career growth, and a reputation built on trust and reliability.
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