Customer Service and Relationship Coordinator

1 day ago


Frenchs Forest, New South Wales, Australia LINFOX ARMAGUARD PTY LTD Full time
About Us

Linfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.

Job Summary

We are seeking an experienced Customer Service and Relationship Coordinator to join our team. This role will involve providing exceptional customer service, coordinating with technicians, updating clients on job status, and liaising with field staff.

Key Responsibilities
  • Respond to customer inquiries via phone, ensuring prompt and professional communication
  • Maintain accurate records of client requests and system updates
  • Collaborate with technical teams to resolve issues efficiently
  • Keep clients informed about job progress and completion
  • Cross-functional coordination with field staff to ensure seamless service delivery
Requirements
  • Demonstrate excellent communication and interpersonal skills
  • Solution-oriented attitude with a natural ability to build relationships and influence outcomes
  • Proficiency in using computers and relevant software
  • A strong desire to learn and develop within the role
What We Offer

We provide a dynamic work environment, opportunities for growth and development, and a competitive salary. Our ideal candidate will be passionate about delivering exceptional customer experiences and working collaboratively as part of a team.

Estimated Salary Range

$60,000 - $80,000 per annum, depending on experience.



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